Full-Time Customer Service/Office Assistant
Tek-Mate
Bradenton, FL
Full-time
Apply Now
via Indeed
Job Description
sales of computers, printers, print supplies, and tech accessories.
• Answer phones and schedule appointments for technicians and other staff.
• Call customers to get/give information from the technician and follow-up with them regarding their service.
• Order parts and supplies.
• Maintain inventory counts of modest amount of print and computer supplies/parts.
• Billing and Accounts Receivable work.
Qualifications
• Ability to work independently with minimal supervision.
• Ability to communicate clearly with customers and co-workers – in small groups, one on one and in writing.
• Ability to focus on detailed work for extended periods of time.
• Demonstrated ability to develop and deliver multiple assignments on time, and maintain an efficient/timely daily work schedule.
• The ability to effectively document customer service activities.
• Must be open to cross-training and have flexibility in duties as assigned.
• Demonstrate the values of commitment, collaboration, trust, respect, excellence, and accountability.
• Promote excellence through continuous process improvement and the creative pursuit of new ideas, partnerships, and systems.
• Demonstrates commitment to service excellence standards.
• Work collaboratively with colleagues and community partners.
• Plan, communicate, motivate, measure, and lead effectively.
Additional Information
All your information will be kept confidential according to EEO guidelines.
• Answer phones and schedule appointments for technicians and other staff.
• Call customers to get/give information from the technician and follow-up with them regarding their service.
• Order parts and supplies.
• Maintain inventory counts of modest amount of print and computer supplies/parts.
• Billing and Accounts Receivable work.
Qualifications
• Ability to work independently with minimal supervision.
• Ability to communicate clearly with customers and co-workers – in small groups, one on one and in writing.
• Ability to focus on detailed work for extended periods of time.
• Demonstrated ability to develop and deliver multiple assignments on time, and maintain an efficient/timely daily work schedule.
• The ability to effectively document customer service activities.
• Must be open to cross-training and have flexibility in duties as assigned.
• Demonstrate the values of commitment, collaboration, trust, respect, excellence, and accountability.
• Promote excellence through continuous process improvement and the creative pursuit of new ideas, partnerships, and systems.
• Demonstrates commitment to service excellence standards.
• Work collaboratively with colleagues and community partners.
• Plan, communicate, motivate, measure, and lead effectively.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Qualifications
- • Ability to work independently with minimal supervision
- • Ability to communicate clearly with customers and co-workers – in small groups, one on one and in writing
- • Ability to focus on detailed work for extended periods of time
- • Demonstrated ability to develop and deliver multiple assignments on time, and maintain an efficient/timely daily work schedule
- • The ability to effectively document customer service activities
- • Must be open to cross-training and have flexibility in duties as assigned
- • Demonstrate the values of commitment, collaboration, trust, respect, excellence, and accountability
- • Promote excellence through continuous process improvement and the creative pursuit of new ideas, partnerships, and systems
- • Demonstrates commitment to service excellence standards
- • Work collaboratively with colleagues and community partners
- • Plan, communicate, motivate, measure, and lead effectively
Benefits
Responsibilities
- • Increase retail sales of computers, printers, print supplies, and tech accessories
- • Answer phones and schedule appointments for technicians and other staff
- • Call customers to get/give information from the technician and follow-up with them regarding their service
- • Order parts and supplies
- • Maintain inventory counts of modest amount of print and computer supplies/parts
- • Billing and Accounts Receivable work