Tier-2 Support:
Donato Technologies, Inc
Frisco, TX
Full-time
40–45 an hour
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Job Description
(RH OCP Administration certification)
• Knowledge of Telco applications is highly recommended (e.g. Mavenir IMS, Nokia 5G, Cisco ACI, etc.)
• SRE mindset
• Continuous improvement attitude – always looking to make things better
• Flexibility expected to take on an incidental L1 shift when required
• Knowledge of Telco applications is highly recommended (e.g. Mavenir IMS, Nokia 5G, Cisco ACI, etc.)
• SRE mindset
• Continuous improvement attitude – always looking to make things better
• Flexibility expected to take on an incidental L1 shift when required
Qualifications
- • Knowledge of ITIL v3 is recommended
- • Knowledge or Red Hat OCP is highly recommended (RH OCP Administration certification)
- • Knowledge of Telco applications is highly recommended (e.g
- • Mavenir IMS, Nokia 5G, Cisco ACI, etc.)
- • SRE mindset
- • Continuous improvement attitude – always looking to make things better
- • Flexibility expected to take on an incidental L1 shift when required
Benefits
Responsibilities
- • Perform Incident, Problem and Change Management
- • Perform lifecycle management action
- • Document all incident resolution in detail, making them available for re-use and as input for the automation team
- • Monitor the performance of automation (Ansible, Python and ServiceNow AIOPS capabilities)