Entry-Level Front Office
Lumina Healthcare Llc
Stockton, CA
Full-time
17.43–21.00 an hour
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via Indeed
Benefits
Health Insurance
Job Description
entry task
• Answer patient calls, emails, and questions, including finding insurance estimates
• Confidentially manage patient accounts
• Schedule patient visits and answer pre-visit questions, including billing
• Ensure compliance with professional standards and regulatory requirements
• Provide patient consultations and recommended treatments
• Discuss cost of service, insurance coverage, and payment options with the patient
• Work as a team player to ensure each patient receives the best service possible
• Get prior authorizations for procedures
• Scan documents into patient account
• Assist care team with setting goals for quality assurance and best practices
• Provide community resources and referrals for continuing care
• Manage, handle and review relevant paperwork
• Provide administrative support to clinical staff
• Insurance verification and frequencies with various entities.
Skills/Experience/Licensure Requirements:
• Excellent communication and customer service skills
• Familiar with basic computer usage required for online training, patient record access and email.
Company:
Our experienced Providers perform rounds in Skilled Nursing Facilities, providing dental and podiatry care to residents of post-acute rehab settings, nursing homes, skilled nursing facilities, assisted living facilities, and long-term acute care hospitals.
Physical/Mental Demands and Work Environment:
• Frequent standing, walking, and, sitting required for extended periods of time
• Frequent bending and reaching
• Able to lift and carry 15 pounds without accommodation
• Answer patient calls, emails, and questions, including finding insurance estimates
• Confidentially manage patient accounts
• Schedule patient visits and answer pre-visit questions, including billing
• Ensure compliance with professional standards and regulatory requirements
• Provide patient consultations and recommended treatments
• Discuss cost of service, insurance coverage, and payment options with the patient
• Work as a team player to ensure each patient receives the best service possible
• Get prior authorizations for procedures
• Scan documents into patient account
• Assist care team with setting goals for quality assurance and best practices
• Provide community resources and referrals for continuing care
• Manage, handle and review relevant paperwork
• Provide administrative support to clinical staff
• Insurance verification and frequencies with various entities.
Skills/Experience/Licensure Requirements:
• Excellent communication and customer service skills
• Familiar with basic computer usage required for online training, patient record access and email.
Company:
Our experienced Providers perform rounds in Skilled Nursing Facilities, providing dental and podiatry care to residents of post-acute rehab settings, nursing homes, skilled nursing facilities, assisted living facilities, and long-term acute care hospitals.
Physical/Mental Demands and Work Environment:
• Frequent standing, walking, and, sitting required for extended periods of time
• Frequent bending and reaching
• Able to lift and carry 15 pounds without accommodation
Qualifications
- • Excellent communication and customer service skills
- • Familiar with basic computer usage required for online training, patient record access and email
- • Frequent bending and reaching
- • Able to lift and carry 15 pounds without accommodation
Benefits
Responsibilities
- • Qualified candidates will manage communication between patients, family members, care providers, and other health care institutions
- • Their duties include scheduling appointments, verifying insurance, and discussing patient treatment plans
- • Perform analytical and data entry task
- • Answer patient calls, emails, and questions, including finding insurance estimates
- • Confidentially manage patient accounts
- • Schedule patient visits and answer pre-visit questions, including billing
- • Ensure compliance with professional standards and regulatory requirements
- • Provide patient consultations and recommended treatments
- • Discuss cost of service, insurance coverage, and payment options with the patient
- • Work as a team player to ensure each patient receives the best service possible
- • Get prior authorizations for procedures
- • Scan documents into patient account
- • Assist care team with setting goals for quality assurance and best practices
- • Provide community resources and referrals for continuing care
- • Manage, handle and review relevant paperwork
- • Provide administrative support to clinical staff
- • Insurance verification and frequencies with various entities
- • Frequent standing, walking, and, sitting required for extended periods of time