In-Office Technical Support Representative

OneSupport

New Braunfels, TX Full-time Posted Mar 17, 2026
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Benefits

Health Insurance Paid Time Off Dental Coverage

Job Description

Assist clients with questions related to their accounts or services
• Provide clear, professional, and accurate support
• Follow established procedures and document interactions as required
• Work as part of a collaborative, fast-paced office team

Specific responsibilities and system training details will be shared during the interview process.

Schedule
• Monday–Saturday schedule

What We’re Looking For
• Strong communication and technical support skills
• Comfortable working full-time in an office environment
• Ability to learn new systems and processes
• Reliability, punctuality, and attention to detail
• Experience in client service, healthcare, insurance, or billing is a plus, but not required at this time

Why Apply
• $16/hour starting pay
• Full-time, in-office stability
• Training provided

Ready to Apply?

If you’re looking for a full-time, in-office opportunity in San Marcos with competitive pay and room to grow, apply today. Qualified candidates will be contacted as details are finalized.
• Exact hours and start date will be confirmed during interviews

Job Type: Full-time

Pay: $16.00 per hour

Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):
• Our training period runs on a Monday through Friday schedule during the day. Are you able to attend this type of training for up to 4 weeks?
• This position requires regular attendance and punctuality for scheduled shifts, are you open to multiple types of shifts? Which is your first preference?
• Are you able to commute regularly to 350 Barnes Dr #109, San Marcos, TX 78666?

Work Location: In person

Qualifications

  • Strong communication and technical support skills
  • Comfortable working full-time in an office environment
  • Ability to learn new systems and processes
  • Reliability, punctuality, and attention to detail

Benefits

  • Monday–Saturday schedule
  • $16/hour starting pay
  • Full-time, in-office stability
  • Training provided
  • Pay: $16.00 per hour
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Responsibilities

  • This is not a remote or hybrid role — candidates must be able to work on-site daily
  • Assist clients with questions related to their accounts or services
  • Provide clear, professional, and accurate support
  • Follow established procedures and document interactions as required
  • Work as part of a collaborative, fast-paced office team
  • Specific responsibilities and system training details will be shared during the interview process