Front Desk Receptionist

AdventHealth Careers

Altamonte Springs, FL Full-time
Apply Now via AdventHealth Careers

Benefits

Dental Coverage Paid Time Off Health Insurance

Job Description

o you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:
• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Job Description:

Schedule: Friday-Sunday 6:15am-6:45pm

Location: 661 E. Altamonte Dr, Suite 130, Altamonte Springs, FL 32701
• Provides a consistently high level of service and satisfaction to patients and guests.
• Answers phone calls using excellent telephone etiquette and responds to requests courteously, professionally, and efficiently.
• Promotes a caring work environment by being courteous, thoughtful, and supportive of co-workers in a strong teamwork environment.
• Uses computer skills to assist guests, patients, and the healthcare team with appropriate information.
• Maintains up-to-date and thorough knowledge of the hospital(s) and ancillary locations, including associated phone numbers.

Knowledge, Skills, and Abilities:
• Ability to understand guests’ needs and respond to them in a proactive, courteous, professional, and efficient manner, as perceived by the customer [Required]
• Excellent telephone etiquette and ability to read, write, and speak appropriately in English using good diction, and respond to guests’ needs [Required]
• Basic computer, typing, and fax machine knowledge [Required]
• Ability to recognize, pronounce and find names and telephone/room numbers of patients, personnel, and physicians [Required]
• Able to multitask and perform various job responsibilities simultaneously in a highly interactive environment, and provide a positive patient experience for patients, their families, and the community [Required]

Education:
• High School Grad or Equiv [Required]

Field of Study:
• N/A

Work Experience:
• Customer service management experience [Preferred]
• Prior customer service experience [Preferred]

Additional Information:
• N/A

Licenses and Certifications:
• Basic Life Support - CPR Cert (BLS) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Qualification Requirements:

High School Grad or Equiv (Required)Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement

Work Shift:

Day-Weekend (United States of America)

Pay Range:

$15.69 - $25.10

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Qualifications

  • Ability to understand guests’ needs and respond to them in a proactive, courteous, professional, and efficient manner, as perceived by the customer [Required]
  • Excellent telephone etiquette and ability to read, write, and speak appropriately in English using good diction, and respond to guests’ needs [Required]
  • Basic computer, typing, and fax machine knowledge [Required]
  • Ability to recognize, pronounce and find names and telephone/room numbers of patients, personnel, and physicians [Required]
  • Able to multitask and perform various job responsibilities simultaneously in a highly interactive environment, and provide a positive patient experience for patients, their families, and the community [Required]
  • High School Grad or Equiv [Required]
  • Physical Requirements: (Please click the link below to view work requirements)
  • Physical Requirements - https://tinyurl.com/23km2677
  • High School Grad or Equiv (Required)Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement

Benefits

  • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
  • Paid Time Off from Day One
  • 403-B Retirement Plan
  • 4 Weeks 100% Paid Parental Leave
  • Career Development
  • Whole Person Well-being Resources
  • Mental Health Resources and Support
  • Pet Benefits
  • $15.69 - $25.10

Responsibilities

  • Provides a consistently high level of service and satisfaction to patients and guests
  • Answers phone calls using excellent telephone etiquette and responds to requests courteously, professionally, and efficiently
  • Promotes a caring work environment by being courteous, thoughtful, and supportive of co-workers in a strong teamwork environment
  • Uses computer skills to assist guests, patients, and the healthcare team with appropriate information
  • Maintains up-to-date and thorough knowledge of the hospital(s) and ancillary locations, including associated phone numbers