Patient Access Clerk - Patient Registration - PRN

McKenzie-Willamette Medical Center

Springfield, OR Full-time

20.76–26.42 an hour

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Job Description

- $26.42 + 10% resource differential
• Shift: Variable - 12 hour shift
• Hours Per Week: 12
• SEIU Local 49 represented position
• Date Posted: 10/10/2025

Job Summary:
• Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions.
• Performs interviews for the purpose of initiating accounts.
• Evaluates information to determine appropriate flow of patient type, hospital service code, diagnosis, tests and procedures needed, medical necessity and priority.
• Determines appropriate documentation and form requirements based on medical and financial indicators.
• Secures information to assure rapid reimbursement.
• Initiates collection activity by requesting co-payments, deposits and anticipated balance due.
• Provides education to patients related to medical necessity requirements.
• Receives and documents acceptance of cash, checks, credit card payments as well as patient valuables.
• Acts as a liaison between the patient, visitors and others and of treatment authorization.
• Provides information and answers questions about consent for treatment, assignment of benefits, acceptance of financial responsibility, release of records, patient rights and responsibilities and advanced directives.
• Maintains required documentation including patient medical records, logs and schedules, written and electronic. Identifies, responds and announces all code phone and wall alarm activation.

Qualifications:
• High School diploma or equivalent.
• Typing 40+ wpm. Proficient computer skills.
• Medical terminology strongly preferred.
• Experience in medical setting preferred.

Qualifications

  • High School diploma or equivalent
  • Typing 40+ wpm
  • Proficient computer skills

Benefits

  • Hourly Base Rate: $20.76 - $26.42 + 10% resource differential

Responsibilities

  • Shift: Variable - 12 hour shift
  • Hours Per Week: 12
  • Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions
  • Performs interviews for the purpose of initiating accounts
  • Evaluates information to determine appropriate flow of patient type, hospital service code, diagnosis, tests and procedures needed, medical necessity and priority
  • Determines appropriate documentation and form requirements based on medical and financial indicators
  • Secures information to assure rapid reimbursement
  • Initiates collection activity by requesting co-payments, deposits and anticipated balance due
  • Provides education to patients related to medical necessity requirements
  • Receives and documents acceptance of cash, checks, credit card payments as well as patient valuables
  • Acts as a liaison between the patient, visitors and others and of treatment authorization
  • Provides information and answers questions about consent for treatment, assignment of benefits, acceptance of financial responsibility, release of records, patient rights and responsibilities and advanced directives
  • Maintains required documentation including patient medical records, logs and schedules, written and electronic
  • Identifies, responds and announces all code phone and wall alarm activation