Technical Support Coordinator
Timberline Church
Fort Collins, CO
Full-time
Posted Mar 7, 2026
20–25 an hour
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via Indeed
Benefits
Paid Time Off
Job Description
hers. We believe technology plays an important role in supporting ministry and helping our staff and volunteers work effectively as they care for people and advance the mission of the church.
Position Overview
Timberline Church is looking for someone who enjoys serving others through technology. The Technical Support Coordinator plays an important role in supporting our staff by helping them use church systems effectively, maintaining organized and reliable data, and ensuring our digital tools work smoothly together. This role helps remove technical barriers so our staff can focus on ministry and serving people.
Ministry Fit & Cultural Expectations
At Timberline Church, staff members are not only team members but also partners in ministry. The Staff Technology & Systems Coordinator should demonstrate the following:
• A personal commitment to the mission and values of Timberline Church.
• A heart for serving others through excellent support and collaboration.
• A proactive and solution-oriented approach to solving problems.
• Strong communication and relational skills when working with staff across ministries.
• The ability to handle sensitive information with integrity and confidentiality.
• Flexibility and a willingness to support the needs of ministry in a team-oriented environment.
Key Responsibilities
Staff Technology Support
• Provide day-to-day technical support for staff software and systems.
• Troubleshoot technology issues and assist staff in finding effective solutions.
• Provide training for new staff and ongoing training as needed.
• Assist with staff onboarding and exit processes related to system access and technology tools.
Software & Systems Management
• Manage user permissions and access across church systems including:
• Church database
• File sharing platforms
• Microsoft Teams and collaboration tools
• Help maintain consistency and best practices for system use across departments.
Database & Process Alignment
• Support administration of the church database and giving platforms (currently CCB and Pushpay).
• Help maintain data integrity and consistency across departments.
• Provide training and guidance to staff on database usage and best practices.
• Assist in developing processes that support efficient data management and system integrations.
Systems Integration & Technology Coordination
• Support integrations between the church database and other ministry tools including:
• Website
• Mailchimp
• Church App
• Other platforms as needed
• Help ensure reliable data flow between systems.
• Direct staff to the appropriate technology team member when specialized support is needed.
• Assist the Technical Director with technology initiatives and projects.
What Success Looks Like
• Staff feel confident using church systems and know where to get help.
• Technology processes are clear, consistent, and easy for staff to follow.
• Database records remain organized and reliable.
• System integrations function smoothly and support ministry operations.
• Staff technology issues are resolved quickly and effectively.
Skills & Qualifications
• Experience providing technical support for teams or organizations.
• Strong troubleshooting and problem-solving skills.
• Familiarity with database systems and data management.
• Ability to communicate technical concepts clearly to non-technical users.
• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite and collaboration tools.
• Strong organizational skills and attention to detail.
Education and/or Experience
• Relevant college degree or
• Two or more years of experience in IT support, systems administration, database management, or related field.
Conditions of Employment / Physical Demands
• A satisfactory outcome from a criminal background check.
• Compliance with the Employee Handbook and Timberline Church Staff Covenants.
• Attend Staff Chapel (Part-time not required).
• While performing the duties of this job, the employee is required to stand, walk, sit, use hands, operate tools or controls, reach with hands and arms, talk, hear, and see.
• In the spirit of continuous improvement and serving one another, you may be asked to assist with interim duties or other duties as assigned.
Pay: $20.00 - $25.00 per hour
Benefits:
• Paid time off
Work Location: In person
Position Overview
Timberline Church is looking for someone who enjoys serving others through technology. The Technical Support Coordinator plays an important role in supporting our staff by helping them use church systems effectively, maintaining organized and reliable data, and ensuring our digital tools work smoothly together. This role helps remove technical barriers so our staff can focus on ministry and serving people.
Ministry Fit & Cultural Expectations
At Timberline Church, staff members are not only team members but also partners in ministry. The Staff Technology & Systems Coordinator should demonstrate the following:
• A personal commitment to the mission and values of Timberline Church.
• A heart for serving others through excellent support and collaboration.
• A proactive and solution-oriented approach to solving problems.
• Strong communication and relational skills when working with staff across ministries.
• The ability to handle sensitive information with integrity and confidentiality.
• Flexibility and a willingness to support the needs of ministry in a team-oriented environment.
Key Responsibilities
Staff Technology Support
• Provide day-to-day technical support for staff software and systems.
• Troubleshoot technology issues and assist staff in finding effective solutions.
• Provide training for new staff and ongoing training as needed.
• Assist with staff onboarding and exit processes related to system access and technology tools.
Software & Systems Management
• Manage user permissions and access across church systems including:
• Church database
• File sharing platforms
• Microsoft Teams and collaboration tools
• Help maintain consistency and best practices for system use across departments.
Database & Process Alignment
• Support administration of the church database and giving platforms (currently CCB and Pushpay).
• Help maintain data integrity and consistency across departments.
• Provide training and guidance to staff on database usage and best practices.
• Assist in developing processes that support efficient data management and system integrations.
Systems Integration & Technology Coordination
• Support integrations between the church database and other ministry tools including:
• Website
• Mailchimp
• Church App
• Other platforms as needed
• Help ensure reliable data flow between systems.
• Direct staff to the appropriate technology team member when specialized support is needed.
• Assist the Technical Director with technology initiatives and projects.
What Success Looks Like
• Staff feel confident using church systems and know where to get help.
• Technology processes are clear, consistent, and easy for staff to follow.
• Database records remain organized and reliable.
• System integrations function smoothly and support ministry operations.
• Staff technology issues are resolved quickly and effectively.
Skills & Qualifications
• Experience providing technical support for teams or organizations.
• Strong troubleshooting and problem-solving skills.
• Familiarity with database systems and data management.
• Ability to communicate technical concepts clearly to non-technical users.
• Strong interpersonal and customer service skills.
• Proficiency in Microsoft Office Suite and collaboration tools.
• Strong organizational skills and attention to detail.
Education and/or Experience
• Relevant college degree or
• Two or more years of experience in IT support, systems administration, database management, or related field.
Conditions of Employment / Physical Demands
• A satisfactory outcome from a criminal background check.
• Compliance with the Employee Handbook and Timberline Church Staff Covenants.
• Attend Staff Chapel (Part-time not required).
• While performing the duties of this job, the employee is required to stand, walk, sit, use hands, operate tools or controls, reach with hands and arms, talk, hear, and see.
• In the spirit of continuous improvement and serving one another, you may be asked to assist with interim duties or other duties as assigned.
Pay: $20.00 - $25.00 per hour
Benefits:
• Paid time off
Work Location: In person
Qualifications
- • A proactive and solution-oriented approach to solving problems
- • Strong communication and relational skills when working with staff across ministries
- • The ability to handle sensitive information with integrity and confidentiality
- • Flexibility and a willingness to support the needs of ministry in a team-oriented environment
- • Staff feel confident using church systems and know where to get help
- • Technology processes are clear, consistent, and easy for staff to follow
- • Database records remain organized and reliable
- • Experience providing technical support for teams or organizations
- • Strong troubleshooting and problem-solving skills
- • Familiarity with database systems and data management
- • Ability to communicate technical concepts clearly to non-technical users
- • Strong interpersonal and customer service skills
- • Proficiency in Microsoft Office Suite and collaboration tools
- • Strong organizational skills and attention to detail
- • Education and/or Experience
- • Relevant college degree or
- • Two or more years of experience in IT support, systems administration, database management, or related field
- • Conditions of Employment / Physical Demands
- • A satisfactory outcome from a criminal background check
- • Compliance with the Employee Handbook and Timberline Church Staff Covenants
Benefits
- • Pay: $20.00 - $25.00 per hour
- • Paid time off
Responsibilities
- • The Technical Support Coordinator plays an important role in supporting our staff by helping them use church systems effectively, maintaining organized and reliable data, and ensuring our digital tools work smoothly together
- • This role helps remove technical barriers so our staff can focus on ministry and serving people
- • At Timberline Church, staff members are not only team members but also partners in ministry
- • The Staff Technology & Systems Coordinator should demonstrate the following:
- • A personal commitment to the mission and values of Timberline Church
- • A heart for serving others through excellent support and collaboration
- • Staff Technology Support
- • Provide day-to-day technical support for staff software and systems
- • Troubleshoot technology issues and assist staff in finding effective solutions
- • Provide training for new staff and ongoing training as needed
- • Assist with staff onboarding and exit processes related to system access and technology tools
- • Software & Systems Management
- • Manage user permissions and access across church systems including:
- • Church database
- • File sharing platforms
- • Microsoft Teams and collaboration tools
- • Help maintain consistency and best practices for system use across departments
- • Database & Process Alignment
- • Support administration of the church database and giving platforms (currently CCB and Pushpay)
- • Help maintain data integrity and consistency across departments
- • Provide training and guidance to staff on database usage and best practices
- • Assist in developing processes that support efficient data management and system integrations
- • Systems Integration & Technology Coordination
- • Support integrations between the church database and other ministry tools including:
- • Other platforms as needed
- • Help ensure reliable data flow between systems
- • Direct staff to the appropriate technology team member when specialized support is needed
- • Assist the Technical Director with technology initiatives and projects
- • System integrations function smoothly and support ministry operations
- • Staff technology issues are resolved quickly and effectively
- • Attend Staff Chapel (Part-time not required)
- • While performing the duties of this job, the employee is required to stand, walk, sit, use hands, operate tools or controls, reach with hands and arms, talk, hear, and see
- • In the spirit of continuous improvement and serving one another, you may be asked to assist with interim duties or other duties as assigned