IT Communications Infrastructure Manager
American Airlines
Dallas, TX
communications
communications infrastructure
infrastructure
manager
communications
engineer
infrastructure
voip
integrated operations
operations
airlines
engineering
administrator
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April 23, 2025
American Airlines
Dallas, TX
FULL_TIME
• *About This Role**
This position is a key member of the Radio Communications Team within the Integrated Operations Division at American Airlines. The successful candidate will be responsible for planning, directing, and coordinating activities for multiple projects in the fast-paced Integrated Operations Center environment.
Key Responsibilities:
• Supports communication infrastructure for the enterprise's voice and telephony, UHF radio, VHF radio, Avtec consoles, VOIP Systems, conference, and other communications systems at all American Airlines domestic and international stations
• Responds to system trouble tickets, solves, and identifies the root cause
• Develops the strategy for defining, deploying, and maintaining Avtec (VOIP Dispatch System) architecture and user interface design
• *Requirements**
The ideal candidate will have a Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training. Additionally, 3 years of experience as a systems or infrastructure engineer or administrator or communications engineer are required. Preferred qualifications include 5+ years of experience as a systems or infrastructure engineer or administrator or communications engineer, airline industry experience, IT Network Experience, Radio Communications Experience, and VOIP Communications experience.
This position is a key member of the Radio Communications Team within the Integrated Operations Division at American Airlines. The successful candidate will be responsible for planning, directing, and coordinating activities for multiple projects in the fast-paced Integrated Operations Center environment.
Key Responsibilities:
• Supports communication infrastructure for the enterprise's voice and telephony, UHF radio, VHF radio, Avtec consoles, VOIP Systems, conference, and other communications systems at all American Airlines domestic and international stations
• Responds to system trouble tickets, solves, and identifies the root cause
• Develops the strategy for defining, deploying, and maintaining Avtec (VOIP Dispatch System) architecture and user interface design
• *Requirements**
The ideal candidate will have a Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training. Additionally, 3 years of experience as a systems or infrastructure engineer or administrator or communications engineer are required. Preferred qualifications include 5+ years of experience as a systems or infrastructure engineer or administrator or communications engineer, airline industry experience, IT Network Experience, Radio Communications Experience, and VOIP Communications experience.
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