Scheduling representative

Are you interested in stepping into the healthcare industry? Do you have a passion for helping others and providing the highest level of customer service?

Want to join a great company and work from home?

If so, we want you on our team at T2 Flex Force! We are looking for a full-time Cerner Patient Scheduling Representative.

Our goal is to increase patient access and revenue, decrease abandonment rates, and improve patient and customer satisfaction.

Prerequisites for employment will be a clear Background Check and Medicare Fraud Check.

THE RESPONSIBILITIES :

• Collecting all required patient information, including scheduling, pre-registration, and insurance verification


• Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures


• Obtaining and accurately entering necessary demographic, clinical, and billing information


• Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures


• Processing required information according to client policies and procedures


• Providing professional, compassionate and concierge-like service to patients


• Available to work Monday-Friday 8 : 00am-8 : 30pm EST

Requirements

• Preferred background in medical scribe or medical assistant


• Minimum 1 year patient scheduling experience


• High school diploma or GED


• Ability to maintain the highest level of confidentiality


• Excellent attention to detail and a commitment to accuracy


• Exceptional interpersonal, written and oral communication skills


• Knowledge of medical terminology is a plus


• Experience with inbound and outbound calls


• Must be flexible and adaptive to a fast pace call center environment


• Strong computing and software skills (PC, MS Word, Excel, Outlook)


• Strong work ethic, reliability, and dependability


• Team player, self-motivated, compassionate and patient care centered


• Cerner EMR experience


• Must have computer and additional monitor (2 screens)


• Must have internet speed to support the IT systems (Internet Upload Speed 5 Mbps ; Internet Download Speed 20Mbps)


• A Windows laptop, 8GB of RAM, minimum i3 CPU or similar and a USB headset

Benefits

• Career development advancement


• Competitive benefit package including medical / dental / vision insurance


• Extensive training and learning opportunities


• Knowing that you make a difference everyday


• Paid time off and holidays


• Positive work culture and great team of people

More about this position :

This is a full-time employment W2 position with eligibility for benefits

This is a remote / Work From Home position

Last updated : 2023-01-03