Talbots Outlet Sales Associate Key Ocala, FL

About the position

Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.

Responsibilities
• Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships.
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• Take an active role in assisting the management team to build store business.
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• Service multiple customers at a time, multi-task and/or handle projects simultaneously.
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• Be aware of fashion trends and seek information about all new arrivals, including product knowledge about fit, color, fashion etc.
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• Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
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• Develop and maintain positive working relationships that support a productive work environment.
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• Proactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience.
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• Achieve sales and service metrics in key measurable areas.
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• Maximize individual performance by participating in learning opportunities, accepting direction, coaching and feedback.
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• Support all areas of operational excellence, including manage inventory according to policies and procedures including filling orders, recalls, recovery, replenishment, re-tickets etc.
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• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
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• Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
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• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.

Requirements
• Capable of creating a selling culture where all associates align around the needs of our customers.
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• Possesses a customer-centric mentality and understands the importance of creating exceptional customer experiences.
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• Driven to create, build and cultivate relationships.
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• Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
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• Passionate about selling and seeks organized and thoughtful ways to maximize all traffic that enters the store.
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• Demonstrate excellent verbal communication skills and a high level of integrity.
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• Able to work cooperatively in a diverse work environment.
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• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
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• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
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• Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
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• Flexible availability based on the needs of the business including evenings, weekends, and holidays.

Nice-to-haves

Benefits
• Growth opportunities to advance beyond this position.
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• Incentive opportunities.
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• Comprehensive benefits packages accessible to both full time and eligible part time employees.
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• Generous discount of 50%, 60% & 70% off Talbots and Haven Well Within merchandise.
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• Referral Incentive Program.
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• Discounts on travel, shopping, concerts and more.