Customer Service Representative
Johnson Controls
Aurora, Colorado
customer service
customer service representative
representative
training
procedures
emergency
pm
operating
signals
calls
departmental
sales
interactive learning
Apply with Tarta Assistant 🤖
Unleash the power of automation for your job search (Paid option) Apply Manually(Free)
I have time, I'll manually find and apply for jobs
Unleash the power of automation for your job search (Paid option) Apply Manually(Free)
I have time, I'll manually find and apply for jobs
90% of users say Tarta.ai Assistant helps them save time applying for jobs.
Not a member? Click
here to subscribe.
November 3, 2022
Johnson Controls
Aurora, Colorado
- Part-time and Full-time schedules
- Starting at $16-$18 hourly based on experience
- Training Start Date: 5/31
- Class start date: 5/31
- Time: 7:00 AM to 3:30 PM Monday through Friday with training being 4 weeks
- You will learn about the dispatch operator role and standard operating procedures.
- The Emergency Dispatch Operator monitors system for alarm signals and responds to alarms using the information provided in instruction screens.
- Places necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties.
- Properly documents alarm handling procedures within the alarm screens.
- Completes alarm processing in accordance with departmental procedures.
- This position does not involve collections or sales.
- As an Emergency Dispatch Operator, you will participate in a five-week training program.
- We provide a fun and interactive learning environment.
- You will learn about the role and the great opportunities within our company, performance standards, receive quality assurance and work through training modules to be a successful Emergency Dispatch Operator.
- High school diploma or GED preferred
- Multiple shifts available
- Minimum of six (6) months of customer service experience; one year or more call center experience preferred
- Excellent communication skills
- Able to type between 20 - 25 wpm
- Basic knowledge of computer applications
- Ability to work efficiently under pressure
- Strong problem-solving skills
- Strong organizational skills
- Strong work ethic
- Successfully graduating from your training program is an essential job requirement
- Training is for 4 weeks (Paid)
- Promotional opportunities after 90 days!
- All New Hires will automatically be enrolled in our Completion Bonus Program, where they will be eligible to earn three bonuses over the first year!
Report this job
Similar jobs near me
Related articles
- The Affordable Care Act: A Comprehensive Guide to Healthcare Reform in the United States
- A Day in the Life of a Warehouse Worker
- Navigating the Job Market: Tips for Finding Warehouse Worker Positions
- 10 Must-Have Tips for Creating a Standout Warehouse Worker Resume
- What is a White-Collar Worker? Understanding the Definition and Characteristics