Program Manager - Career Pathways NYC

Job Description Summary

Job Summary

Essential Duties and Responsibilities:

- Primary responsibility for daily management functions including developing and implementing strategic plans and objectives for the project.

- Responsible for management and oversight of project business units and resources, ensures compliance with all Service Level Agreements (SLAs) and key performance indicators (KPIs).

- Ensure compliance with all internal and external requirements, program business rules, as well as state and federal regulations.

- Oversee the quality and timeliness of contractually required reports and deliverables.

- Participate with project and executive management to establish strategic plans, objectives, initiatives, and work plans.

- Work with project and executive leadership to develop performance goals and objectives for the project and staff, and monitor the achievement of those goals.

- Analyze daily, weekly, and monthly reports for performance measurement and efficiencies.

- Identify potential problem areas, recommend solutions, and work closely and cooperatively with the client to resolve issues quickly and fairly.

- Provide direction to team members and resolve problems in a timely and professional manner.

- Facilitate communication on project status, to include applicable corrective and preventive actions to leadership.

- Ensure project budget and related financial schedules meet corporate requirements.

- Assist in creation and implementation of innovative methodologies, process improvements, and corrective action plans to continually streamline and improve project operations, outcomes, and quality.

- Develop, modify, and execute project policies, ensuring all project team members are in compliance.

- Assist with issues and risk management, and participate in mitigation and contingency actions to address the risks.

- Create and sustain an environment that motivates high performance, recognize and reward excellence of individuals and teams.

- Perform other duties as assigned by leadership.

Minimum Requirements:

- Bachelor's degree with 5+ years of project management experience.

Education and Experience Requirements

 EDUCATION AND EXPERIENCE REQUIREMENTS:

• +2 years of management experience in human services; required


• Bachelor’s degree from an accredited college or university; required


• Master’s degree from an accredited college or university; preferred


• +5 years of PM experience in Human Services; preferred


• Project Management Professional (PMP) Certification; preferred


• Excellent organizational, written, and verbal communication skills


• Ability to perform comfortably in a fast-paced, deadline-oriented work environment


• Ability to work as a team member, as well as independently

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.

EEO Statement

EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation shall be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.

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