Customer Service Representative
EDI Express, Inc.
Gardena, CA
customer service
customer service representative
service representative
representative
insurance
customer service
email
fax
tracing
rate
billing
invoicing
freight
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January 28, 2023
EDI Express, Inc.
Gardena, CA
FULL_TIME
- Communicate with customers and internal associates utilizing technology and problem-solving skills
- Assists customers via phone, email and fax with inquiries including, but not limited to: tracing shipments, rate quotes, tariff discrepancies and billing and/or invoicing questions
- Provide support to customers through courteous and professional customer service
- Troubleshoots breakdowns in the system such as lost freight, shortages and damages
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: One location
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