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Customer Service Specialist - Home Work - Remote

FedEx Ground Remote
customer service remote customer service procedures customer service management service management management sales sales representative representative
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January 10, 2023
FedEx Ground
Fayetteville, NC, North Carolina
FULL_TIME


We have an immediate need for Customer Service Specialist


In this role you will be responsible for:



  • Provide timely and accurate information to customers regarding their order status and/or product information requests according to established department policies and procedures.

  • Provide timely feedback to Customer Service Management regarding service failures or customer concerns.

  • Partner with Sales Representative to meet or exceed customer service expectations.

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