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Grocery Manager

Kroger Nashville, Tennessee
grocery manager store safety sales exempt grocery operations customer service items seasonal stocking education
January 15, 2023
Kroger
Nashville, Tennessee
Company Name: Kroger Stores Position Type: Employee FLSA Status: Non-Exempt Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Essential Job Functions: Communicate company, department, and job specific information to associates. Collaborate with associates and promote teamwork to help achieve company/store goals.Establish performance goals for department and empower associates to meet or exceed targets.Develop adequate scheduling to manage customer volume throughout hours of operation.Train and develop associates on performance of their job and participate in the performance appraisal process.Ad to all local, state and federal laws, and company guidelines.Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.Offer product samples to help customers discover new items or products they inquire about.Develop and implement a department business plan to achieve desired results.Understand the store's layout and be able to locate products.Create and execute sales promotions in partnership with store management.Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the Grocery department.Prepare and submit seasonal critiques for the sales and merchandising supervisor.Implement the period promotional plan for the department.Stay current with present, future, seasonal and special ads.Monitor and control expenses for the department.Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.Plan, organize and supervise the inventory process.Train department associates on inventory/stocking and Computer Assisted Ordering.Ad to all food safety regulations and guidelines.Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.Must be able to perform the essential functions of this position with or without reasonable accommodation. Minimum Position Qualifications: Effective communication skillsKnowledge of basic math (counting, addition, and subtraction)Ability to handle stressful situations Desired Previous Job Experience High school education or equivalent preferredManagement experience preferredGrocery or retail experience Education Level: None Required Certifications/Licenses: None Position Type: Full-Time Shift(s): Day; Evening; Overnight Regions: South States: Tennessee Keywords: Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields. Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. er Co., we are Fresh for Everyone and dedicated to our Purpose: To Feed the Human Spirit�. We are committed to creating #Zero Hunger Zero Waste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: TN || Nashville || 711 Gallatin Rd || 37206 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None

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