Customer service representative
One80 Intermediaries
Hickory, North Carolina
customer service
customer service representative
service representative
representative
providers
ppo
medical
interpret
limitations
research
websites
database
reason
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September 23, 2022
One80 Intermediaries
Hickory, North Carolina
FULL_TIME
- Provide eligibility and claim information to medical providers and members; Review and interpret plan certificates to determine covered benefits and limitations / exclusions;
- Investigate claims payment issues; Research PPO websites / database as required to determine if claims are received and processed by the PPO network;
Document telephone call reason and detail in claims system using call tracks; Review inventory tool for status requests from providers / members and respond professionally...Hiring Fast >
Last updated : 2022-09-23
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