Account Manager

WHAT'S THE ROLE?

Hilti North America (HNA) Account Managers are the direct link between Hilti and the customer. Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
WHAT DOES THE ROLE INVOLVE?

• Make outside, face-to-face consultative sales to grow a loyal client base within a designated geographical area while strengthening the company’s position or market share within the territory
• Develop, analyze, and manage business plans through an Opportunity-Oriented Sales Approach utilizing relevant Hilti systems and tools (including but not limited to SalesForce) to match Hilti solutions to validated client need.
• Use Time and Territory Management (TTM), zone territory by client potential and previous sales, utilize sales productivity tools, and create/plan daily schedule (including presence at jobsites, projects, and client offices)
• Demonstrate Hilti products, software and services sales execution and communicate the Hilti Value proposition in-person, face-to-face, with clients
• Prove effective in managing open leads, convert qualified open leads to opportunities, manage, update opportunities and data quality in a timely manner
• Identify the key roles within the organization (jobsite and offices) and understand their responsibilities and needs; obtain appointments with key decision makers within organizations with Hilti relevant potential
• Evaluate top potential accounts within assigned sales territory through collaboration with Hilti stakeholders; Create account development plans to maintain a well-balanced pipeline by identifying client potential and where product, service, and solutions gaps exist in client's current purchasing habits throughout each stage of their projects
• Demonstrate ability to manage complexities in territory by using Hilti's CRM platform with adequate documentation and collaboration.
• Assume accountability for care and maintenance of company assets, e.g. company provided vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or lost inventory
• Collaborate with a variety of departments (including: materials management, logistics, credit, marketing, technical services, and customer service) to be a successful account manager.

WHAT DO WE OFFER?

We’ll give you everything you need to excel in your role, including your own truck full of tools and one-to-one coaching. You’ll enjoy a rare combination of autonomy and camaraderie, as you’ll manage your own book of business while being part of a friendly team.

We’ll give you lots of responsibility, including your own portfolio of customers and these might be trades experts, project managers, or company leaders. From there, we’ll trust you to do whatever it takes to deliver outstanding results. Go the extra mile and we’ll reward you with unrivaled training, development, and career opportunities as soon as you’re ready for the next challenge.
Day to day you’ll report to your regional sales manager, who will also be there to help you manage your career.

WHAT YOU NEED IS:

• Bachelor’s degree preferred or equivalent work experience.
• At least one-year prior experience in customer service and/ or sales working directly with customers, preferred (either over phone or face-to-face).
• Ability to thrive both independently and in a team environment.
• Demonstrated ability to develop engaged customer relationships and effectively implement strategic concepts.
• Excellent time and territory management skills.
• Must be persuasive, sales driven, customer focused, and a team player.
• Proficient computer skills including MS Office Suite, and smartphones.
• Must maintain a professional business appearance in accordance with HNA dress policy at all times.
• Career advancement may require domestic and/or global mobility.

WHY SHOULD YOU APPLY?

We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background.

Job Type: Full-time

Pay: $74,000.00 - $93,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Company car
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Travel reimbursement
• Tuition reimbursement
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: Remote