Research Specialist, Experience Intelligence

Klynveld Peat Marwick Goerdeler International is a great place to work and build a career. Our growth is driven by delivering real results for our clients, and it's enabled by our culture which encourages individual development, embraces an inclusive environment, rewards innovative excellence, and supports our communities.
Job Description:

We are currently seeking a Research Specialist, Experience Intelligence (Senior Associate) to join our Digital Nexus technology organization in a hybrid work opportunity.
Responsibilities:
• Support the Research Lead in the implementation of user and employee research projects
• Assist with the execution of various research methodologies, including surveys, interviews, focus groups, usability testing, and data analysis
• Aid with the collection, organization, and documentation of research data; contribute to the analysis of research data and the preparation of research findings; support the preparation of reports and presentations summarizing research results
• Collaborate with cross-functional teams to share research findings, and support the integration of insights into decision-making processes
• Contribute to the tracking of key performance indicators (KPIs) to measure the impact of research activities; support the maintenance of research resources and materials
Qualifications:
• Minimum three years of recent experience in conducting user research, employee research, or market research
• Bachelor's degree from an accredited college or university in a relevant field such as psychology, sociology, anthropology, human-computer interaction, market research, or a related discipline is preferred
• Background working in a large enterprise environment is preferred
• Experience working in an Agile environment is preferred
• Foundational understanding of research methodologies, both qualitative and quantitative; ability to collect, organize, and analyze data
• Strong attention to detail and organizational skills; good communication, presentation, and interpersonal skills
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Benefits:

KPMG offers a comprehensive compensation and benefits package, including a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year, and two firmwide breaks each year where employees will not be required to use Personal Time Off.