Retail Lead

Are you passionate about the intersection of sports, fashion, and innovation? Do you thrive in a fast-paced, dynamic environment? Then join us at Nike as a Retail Lead and help us inspire and equip athletes around the world. We are seeking a driven and experienced individual to lead our retail team and drive sales while delivering exceptional customer experiences. If you have a strong background in retail management and a deep understanding of Nike's brand and products, we want to hear from you. Join our team and be a part of revolutionizing the retail industry.\n\nLead and manage the retail team to achieve sales targets and deliver exceptional customer experiences.
Develop and execute strategies to drive sales and increase store profitability.
Train and develop team members to ensure they have a deep understanding of Nike's brand and products.
Monitor and analyze sales data to identify trends and opportunities for improvement.
Collaborate with other departments within Nike to ensure a cohesive and consistent brand message.
Stay up-to-date with industry trends and competitor strategies to inform business decisions.
Create and maintain a positive and motivating work environment for the retail team.
Oversee inventory management and ensure the store is properly stocked and organized.
Utilize visual merchandising techniques to create an engaging and visually appealing store environment.
Handle customer escalations and resolve any issues in a timely and professional manner.
Maintain a thorough understanding of Nike's policies and procedures to ensure compliance.
Continuously seek ways to innovate and improve the retail experience for customers.
Communicate effectively with upper management to provide updates on store performance and identify areas for improvement.
Ensure all safety and security protocols are followed to protect employees and customers.
Act as a brand ambassador and exemplify Nike's values and mission in all interactions.

Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.