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Sales Position

Lawn Doctor Southeast Grand Rapids Alto, MI
sales sales lawn team insurance calls management customer service lawn care growth communication communication skills training & development
April 15, 2025
Lawn Doctor Southeast Grand Rapids
Alto, MI
FULL_TIME
Benefits:
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Lawn Doctor is looking for a motivated and goal-oriented Sales Consultant to join our team. This position will involve generating leads, qualifying prospects, closing sales, and maintaining customer relationships.

Key Responsibilities:
• Inbound & Outbound Calls & Leads: Answer inbound calls from potential customers, qualify leads, and convert inquiries into sales.
• Follow-up: Make outbound calls to follow up on estimates

Customer Relationship Management:
• Build and maintain customer relationships, ensuring satisfaction and addressing concerns promptly.
• Identify upsell opportunities based on customer needs and service history to increase customer retention and lifetime value.
• Actively support the customer service and technician teams to ensure seamless service delivery and client satisfaction.

Performance & KPI Tracking:
• Meet and exceed sales goals for monthly/annual sales volume.
• Achieve conversion rates that align with company targets.
• Manage upselling responsibilities to retain customers and satisfy their lawn care needs.
• Ensure daily, weekly, and monthly sales targets are met and contribute to seasonal growth.

Qualifications:
• Sales Experience: 1 year of experience in sales or customer service, with a proven ability to close deals and meet performance targets.
• Communication Skills: Strong verbal and written communication skills to interact effectively with customers and team members.
• Organizational Skills: Excellent time management and ability to handle multiple tasks and priorities.
• Problem-Solving: Able to address customer objections and provide clear, actionable solutions.
• Tech-Savvy: Comfortable using Microsoft Office tools (Outlook, Excel) and CRM software (training provided).
• Preferred Skills: Knowledge of agronomy, landscaping, or the lawn care industry is a plus.

Work Environment:
• Location: Primarily office-based, with occasional field visits required.
• Dynamic Team: Work alongside a supportive, close-knit team focused on achieving sales goals and customer satisfaction.
• Growth Opportunities: As the company grows, there will be opportunities for career advancement, including leadership roles within the sales department.

If you're looking for a dynamic, supportive work environment with opportunities to grow, apply now to join the Lawn Doctor team!
• All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

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