Administrative Assistant - Onsite Community Association

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Job Type

Full-time

Description

Affinity Management Services is an Association Management Company proudly serving Miami-Dade, Broward, and Palm Beach County! We have grown over time due to our commitment to creating a first-class living environment for our residents and enriching the quality of life in our communities through our innovative services. As the demand for our services continues to grow, we are looking for individuals to join us on our quest to empower and transform each community we partner with.

Position Summary

Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company's general administrative activities. Administrative Assistant responsibilities meeting arrangements, preparing reports and maintaining appropriate filing systems.

Essential Responsibilities
• Customer Services in answering the phone and emails and respond to what are the properties' needs.
• Address unit owners inquires or walk-in.
• Help process purchases and leases applications.
• Check in clubhouse guest (if applied)
• Check in vendors who come onto the property.
• Update Owners/Tenants in Directory or any information
• Ability to access and accurately input information using a computer system.
• Performs tasks assigned by management. (Excellent verbal, comprehension, listening and problem-solving skills).
• Maintain a clean and organization, have general task assistance.
• Courier Request, return and distribute mail.
• Work holidays and weekends if needed.

Requirements

Hours

Monday - Friday 9:00am - 5:00pm

Salary depends on experience.

$22.00 per hour

Education/Training/Certifications/Licenses

SKILLS, KNOWLEDGE & ABILITIES REQUIRED:
• High school diploma/GED equivalent required.
• Amazing interpersonal abilities
• Experience within the Property Management, Condo/HOA Law or Real Estate industries
• Knowledge of Architectural Modification processing procedures
• Strong Administrative Support Experience
• Familiarity with the hospitality industry is a plus.
• Willingness to maintain confidentiality.
• Time management skills

Language requirements

Bilingual is desirable.

Additional Requirements
• Requires a minimum of (2) year's in customer service in the hospitality industry or similar.
• Excellent oral and written communication with interpersonal skills.
• Empathy and friendly phone manners required.
• Is able work with a computer hardware/software is a must.
• Have top of the line organizational skills and handle multitasks at once.
• Must be able to stand and move throughout office and continuously perform essential job functions with or without reasonable accommodations for the entire shift.

Who We Are

At Affinity Management Services, we are passionate about community association management. We value knowledge sharing and welcome new team members who enjoy the challenges of community association and property management, including Homeowners Associations, Condominiums, and Apartments.

Our Values

We lead with the following values
• Relationship Oriented: We exceed expectations and build lasting relationships.
• Teamwork: We collaborate and take collective ownership of our clients' needs.
• Professionalism: We hold ourselves to a high standard and have a continued commitment to self-development.
• Solutions Oriented: We anticipate, adapt, and implement the right strategy and process.

What We Offer

We invite you to be a member of our team, where you can enjoy a comprehensive benefits package, including:
• Fully paid medical insurance for full time employees
• Voluntary dental, vision, life insurance, and short-term disability
• 401(K) Plan after 90 days of employment

Additionally, we provide competitive pay, paid time off, a respectful, caring, and positive working environment. You will have opportunities for growth and promotion within the organization, including specialized training, industry-related organization memberships, and mentoring support to help you achieve your career development aspirations.