Global Operations Analyst
Steelcase
Grand Rapids, MI
global operations
operations
analyst
materials
warehouse
analyst
communication
information technology
team
technical
technical support
order management
management
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April 13, 2025
Steelcase
Grand Rapids, MI
FULL_TIME
• *About the Role:**
We are seeking a highly skilled Sr. Business Function Process Analyst to join our team. The ideal candidate will have experience with process improvement, SAP, and effective communication with process owners.
Key Responsibilities:
• Provide technical support for Order Management / Manufacturing / Distribution / Engineering / or other supported functions.
• Collaborate with process owners to identify opportunities for improvement.
• Analyze data to inform business decisions.
• Communicate effectively with stakeholders to ensure project success.
• Develop and implement standard processes and controls.
Requirements:
• Bachelor's degree in Information Technology or a business field.
• Five (5) years of experience as a Business Analyst.
• Experience with process troubleshooting and improvement such as root cause analysis; Pattern identification and analytical thinking;
• SAP including experience with Material Master, Warehouse Process, Purchasing, MPO Planner/Buyer, and Supply Chain modules;
• SAP S/4;
• Fiori tile creation and configuration;
• Effective communication with process owners (materials supervisors, materials managers, warehouse supervisors, plant SMEs etc.);
• Excel experience including creating pivot tables, macros, scripts, and reports;
• Materials planning in materials warehouses internationally (process of identifying customer demands, placing PO's, considering stock levels);
• Understanding of materials warehouse flow: receiving materials, storing materials, cycle counting, bin audits, and the inventory optimization formulas;
• Resolving information technology and materials issues in warehouse;
We are seeking a highly skilled Sr. Business Function Process Analyst to join our team. The ideal candidate will have experience with process improvement, SAP, and effective communication with process owners.
Key Responsibilities:
• Provide technical support for Order Management / Manufacturing / Distribution / Engineering / or other supported functions.
• Collaborate with process owners to identify opportunities for improvement.
• Analyze data to inform business decisions.
• Communicate effectively with stakeholders to ensure project success.
• Develop and implement standard processes and controls.
Requirements:
• Bachelor's degree in Information Technology or a business field.
• Five (5) years of experience as a Business Analyst.
• Experience with process troubleshooting and improvement such as root cause analysis; Pattern identification and analytical thinking;
• SAP including experience with Material Master, Warehouse Process, Purchasing, MPO Planner/Buyer, and Supply Chain modules;
• SAP S/4;
• Fiori tile creation and configuration;
• Effective communication with process owners (materials supervisors, materials managers, warehouse supervisors, plant SMEs etc.);
• Excel experience including creating pivot tables, macros, scripts, and reports;
• Materials planning in materials warehouses internationally (process of identifying customer demands, placing PO's, considering stock levels);
• Understanding of materials warehouse flow: receiving materials, storing materials, cycle counting, bin audits, and the inventory optimization formulas;
• Resolving information technology and materials issues in warehouse;
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