Senior IT Support Specialist

At Abtech Technologies, Inc., we are seeking a skilled Senior IT Support Specialist to join our team. As an On-Site MSP Support Engineer, you will be responsible for providing technical support and resolving escalated issues for our clients.
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Key responsibilities include:
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• Providing technical support for Windows systems and network troubleshooting \
• Resolving escalated customer complaints in a timely and professional manner \
• Educating clients on the effective use of technology to improve their business operations \
• Collaborating with cross-functional teams to ensure seamless delivery of services \
• Staying up-to-date with industry trends and advancements to continuously improve skills and knowledge \
• Developing and maintaining strong relationships with clients through excellent communication and interpersonal skills \-ul> \

To succeed in this role, you should possess excellent problem-solving skills, a strong understanding of Windows systems and networking fundamentals, and excellent communication skills. If you have experience working in a fast-paced IT environment and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity at Abtech Technologies, Inc.