Social Work Case Manager (Business Services Representative)

Overview

The Social Work Case Manager (Business Service Representative) provides employment support, employment opportunities, professional development, case management, outreach and recruitment strategies to program participants. This position manages participant motivation and works with participants to address barriers to program participation and ensures educational/career progress. The Social Work Case Manager develops and maintains partnerships with employment, educational, and vocational organizations.

Learn more about YMCA Youth and Family Services programs CLICK HERE

For more on Employee Perks, click on this link: Employee Benefits | YMCA of San Diego County (ymcasd.org)

WORK DESIGNATION:
• In-Person at our Escondido location
• Please note that the work designation may change based on business needs.

PROGRAM SUMMARY:

The FastTrack Futures program serves young adults ages 18-28 who face significant employment barriers. This program will engage and support young adults as they prepare for good quality career pathways that are meaningful to them, with a focus on the public sector, infrastructure, health, IT, and education/human development. Educational services will help youth complete basic, intermediate, and advanced certificate programs that support their career goals, and participants will have the opportunity to complete a paid work experience. Ongoing services will include work readiness training, trauma-informed case management, financial literacy training, adult mentoring, leadership development opportunities, and peer support.

Responsibilities
• Assessment and case planning with each participant; Coordinate case planning with participants and collaborating agencies; Provide services, advocacy and referrals based on participants’ needs through a supportive approach
• Conduct participant-screening interviews and assess service needs in various settings
• Employ critical thinking, problem solving and conflict management during crisis response and interventions
• Facilitate activities individually and in a group setting that promotes life skill development and provide support to participants in relational wellness, positive self-concept and gaining employment and school opportunities among other areas through case management services, workshops, and normative activities
• Create innovative ways to meet contract goals and provide a high level of service that is engaging and meets the needs of the participants
• Keep well-written, concise case notes to include all pertinent information for each participant using required tracking systems; Maintain organized records and case files for all participants
• Position may require the transport of participants in a YMCA vehicle to and from activities and appointments as needed;
• Practice non-aggressive defensive driving techniques; Operate YMCA vehicles in safe manner;
• Vehicle use is for YMCA business only
• Perform other administrative tasks as assigned and assist with maintaining proper document storage of confidential information and auditing
• Ensure that YMCA policies & procedures and applicable laws are always adhered to
• Participate in and attend all required staff meetings, trainings, YMCA staff development events, and appropriate agency-wide committees

TRAVEL REQUIREMENTS:
• Must have access to reliable transportation to travel regularly throughout San Diego County
• Occasional in-state and out-of-state travel

Qualifications
• Bachelor's degree in social science, psychology or a related field and equivalent work experience of up to one year required - OR minimum four years’ experience working with young adults, children or families in a social service setting required
• Knowledge or experience of providing social work practices to individuals and families
• Basic computer knowledge and skills

JOB COMPETENCIES:
• Ability to practice independent judgment critical thinking and self-regulation skills during high stress situations
• Work effectively with a wide variety of people and populations by consistently exercising tact and good judgement
• Work independently and within a team, be flexible, adapt, and manage multiple assignments

PRE-HIRE CONTINGENCIES:
• Licensing, state law and our funders require that applicants of critical positions within Community Support Services be fingerprinted, prior to reporting to work, and include subsequent arrest notifications
• CPR/AED, and First Aid Certification, must include Adult and Child/Infant, within 30 days of hire, and must be from one of the following certifying organizations: American Red Cross, American Heart Association, or American Safety and Health Institute
• Position may require additional clearances in order to comply with all program, licensing, state law, and funding requirements:
• Physical exam obtained prior to first day
• Negative TB test results obtained within the past one year, prior to first day, and annually thereafter, as required
• Pass pre-employment drug testing prior to first day
• Exclusion and Debarment checks prior to first day and monthly thereafter
• Must be 21 years of age or older with a valid CA Driver’s License, a good driving record and a current CDL H6 print-out (must be dated within 30 days of application) and pass vehicle proficiency exam

YMCA will consider qualified applicants with a criminal history pursuant to the San Diego County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the YMCA is concerned about conviction that is directly related to the job, you will be given the opportunity to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Ordinance by visiting the San Diego County Office of Labor Standards and Enforcement.

Pay Range
USD $26.04 - USD $31.24 /Hr.