Innovation and Experiential Learning Operations Assistant (Temporary & Casual)

Required:

• High school diploma or equivalent.


• Experience working with one or more creative technologies (examples could include 3D printers, laser cutters, and sewing machines).


• Demonstrated aptitude for learning and using/applying new software and technologies.


• Commitment to maintaining a welcoming environment and working with a diverse group of students, faculty, and staff.


• Ability to work independently and take initiative to solve problems.

Preferred:

• One or more years working in a technology support or customer service setting.


• Experience using and/or maintaining 3D printers.


• Experience using and/or maintaining laser cutters.


• Experience working in support of technology-enabled spaces or technology-focused services (including but not limited to makerspaces, computer labs, technology help desk support).


• Experience working with student employees.


• Experience or interest in teaching workshops or other instructional sessions.

IEL Operations Assistant (Temporary and Casual Employee) 14 hours/week

Hourly Rate Minimum: $17.39

Job Summary

This position works within the Innovation and Experiential Learning (IEL) Department of the Libraries Student Success Service Area. The IEL Department leads the Libraries’ overall strategy and operations for innovation and entrepreneurship services in the Libraries. Its staff bring expertise in support of the Libraries’ Makerspace/Breakerspace, Media Services, Virtual Reality Studio, and the Toaster Innovation Hub.



The primary goal of IEL staff is to bring expertise and resources to enrich learning, teaching, and professional practice through the use and application of technology and entrepreneurship strategies. The IEL Operations Assistant will staff and manage technology enabled spaces, providing onsite user support and consultations, managing and maintaining equipment, and supporting student employees, with extension opportunities for offering workshops and supporting outreach events to activate spaces in alignment with departmental goals.



Typical Duties:



Operational Support - 90%

• Staff spaces during open hours.


• Maintain operational status of equipment, software, and spaces.


• Offer consultations on the use and application of technology to meet user needs.


• Provide support for student employees.


• Understand and work in alignment with safety and security policies and protocols.

Administrative Support - 10%

• Contribute to IEL related project work as assigned by the supervisor.


• Inventory and organize supplies and equipment, and make purchase recommendations.


• Contribute to data collection and analysis of patron use metrics.


• Other duties, as assigned.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail [email protected] or call (612) 624-UOHR (8647).

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.



Please note: All employees at the University of Minnesota are required to comply with the University’s Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit: https://safe-campus.umn.edu/return-campus/get-the-vax

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.