Technology Support Group (TSG) Technician

Were the obstacle overcomers, the problem get-arounders. From figuring it out to getting it doneour innovative culture demands yes and how! We are UPS. We are the United Problem Solvers.
The Technology Support Group Technician provides support activities on various computer, network and peripheral systems. This position requires knowledge of systems architecture and emerging technologies, strong oral and written communication, planning, organization, decision making, problem solving, accountability, initiative, analysis and judgment skills.
Responsibilities and Duties
Installs and supports workstations, laptops and other peripheral IT hardware

Installs and supports current desktop operating systems and programs

Installs and supports network cabling and hardware for wired and wireless networks

Installs and supports servers, server operating systems and relevant server programs

Knowledge and Skills
Ability to provide technical training to others

Excellent oral and written communication skills

General understanding of telecommunications systems

Ability to travel between different facilities

Flexible work schedule to adjust for upgrades and vacation coverage

Ability to work independently

Good customer service skills

Strong problem-solving skills

Easily adapts to new technology and applications that support job responsibilities

Ability to complete A+ Certification within 12 months of employment in TSG

A+ Certification - Preferred

Bachelor's Degree (or internationally comparable degree) - Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
Company: UNITED PARCEL SERVICE
Category: Engineering
Requisition Number: 341352
Location: Louisville,Kentucky