Administrator - spa at CompuVision Consulting, Inc. Pontiac, MI

Job Title: SaaS Platform Administrator
Duration: 12+ Months
Location: Pontiac, MI (Hybrid)

Job Description:
The primary responsibility of the ServiceNow Administrator is the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform. This includes supporting processes such as Incident, Problem, Change, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Performance Analytics, and other service modules.

In addition to support functions, the ServiceNow Administrator performs design and implementation tasks such as requirements gathering, configuration, integration, and testing. The Administrator partners with users to create/modify process workflows, reporting, and dashboards while also developing knowledge, technical, and process documentation. The Administrator stays abreast of new features and functionality, playing a key role in driving continual improvement.

The candidate must have 5+ years of hands-on experience administering ServiceNow, excellent problem-solving skills, and strong written and verbal communication skills.

Environment:

• Microsoft 365 Services

• PowerBI

• PowerApps

• Salesforce

• ServiceNow

• Agile

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

• Dice Id: 10468931
• Position Id: SPA 25-20641