Associated Asset Management (AAM), LLC is hiring: Onsite Community Manager in Ph

Fireside at Desert Ridge3775 E Lone Cactus DrPhoenix, AZ 85050, USAFireside at Desert Ridge, located in the heart of the Desert Ridge neighborhood in Phoenix, Arizona, is hiring an onsite Community Manager.About Fireside at Desert RidgeFireside at Desert Ridge is a premier, family-friendly community nestled in the picturesque Sonoran Desert. Conveniently located near the Loop 101 and SR-51, this award-winning community offers a perfect blend of natural beauty and modern convenience. With easy access to world-class dining, shopping, entertainment at Desert Ridge Marketplace and High Street, and top-rated schools in the Paradise Valley School District, Fireside is a sought-after neighborhood for residents of all ages.Our community is built around a luxurious community center featuring a fitness facility, resort-style pool and spa, tennis courts, and a variety of activities and programs for residents to enjoy. Fireside also boasts beautifully maintained walking and biking trails, lush parks, and a close-knit sense of community that makes it truly unique.About the Position:Primarily responsible for providing community management and effective customer service to the Board of Directors/homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&Rs), management contracts with strong strategic planning skills.Position Responsibilities:In conjunction with the Board of Directors, manage the business of the association to maintain property values, foster positive owner/resident relations and quality of life for all Association members.Utilizing exceptional leadership and interpersonal skills to develop a strong working relationship with community board members, committee members and owners.Recommends and implements procedures that ensure compliance with federal, state and local laws regarding community association management and ensures compliance with state disclosure requirements for resale buyers.Performs community tours as required in conjunction with the community governing documents and AAM’s management contract, tracks community non-compliance issues, sends appropriate notices and follows established fine and collection policies established by the Board.Manages architectural control process ensuring compliance with established Design Guidelines and policies for Design Review, responsible for all communication with owners regarding compliance matters.Plans, organizes and assists the Board in conducting Board and annual membership meetings, prepare and provide board packages and provide required notification of meetings.Reviews monthly financials and submits A/P to the management company.Establishes, drafts, executes and supervises community annual budget, manage capital improvements, review monthly financial statements, prepare variance reporting, monitor community A/P, delinquent accounts, approve and code all vendor invoices.Secures competitive contract bids, presents comparative bid reviews, supervises and ensures compliance of all executed contract terms and conditions and oversees community and contractor liability insurance requirements.Supervises on-site association staff, chairs staff meetings, communicates and coordinates management activities.Reviews incident reports, responds and implements timely solutions accordingly.Performs other related duties as directed.Knowledge, Skills and Abilities:Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.Time Management: the ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.High attention to detail.Experience working with HOA's or other entities that involved knowledge and enforcement of Governing Documents.Exceptional organization and tracking skills.Ability to function efficiently in a high volume, fast-paced environment.Ability to proficiently utilize computer programs and company database systems, including Microsoft office, internet and e-mail systems.Ability to interact and work positively and effectively with staff and residents at all levels.Ability to work collaboratively and cooperatively within the department as well as with other departments.Physical Demands & Work Environment:Walking and moving throughout the community common areas and facilities.Sitting and standing for moderate periods of time.Utilizing personal vehicle for business purposes as needed.Sitting at workstation utilizing a computer in an office setting.QualificationsRequired: High School or better.ExperienceRequired: 3 years of experience as a Community Manager within a large master planned association encompassing all of the following: Customer service, problem-solving, seeking harmony and defusing conflict, knowledge/enforcement of Governing Documents, contract administration, vendor management, meeting facilitation with boards of directors and/or business partners, in-depth knowledge of budgets, financial administration and general accounting, valid driver’s license.Preferred: Three (3) years of experience working as an Onsite Community Manager within a large Master Planned Association.
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