Operational Excellence Director

About the Role

The Operational Excellence Director will lead complex, large-scale process improvement initiatives addressing MMS's most significant business challenges impacting revenue, gross profit, quality, and customer experience. This role will collaborate with cross-functional partners and project executive sponsors to manage initiative charters, ensuring alignment on data-based problem statements, scope, targeted outcomes, resourcing, and approach.

Key Responsibilities
- Partner with business leadership, Operations Strategy, and the BD Excellence deployment team to identify and deliver high-impact transactional process improvement initiatives aligned with the strategic priorities of the global MMS business unit.
- Facilitate structured problem-solving and kaizen events for corporate processes, applying lean methodologies to knowledge-based work environments to eliminate waste and improve organizational effectiveness.
- Deliver instruction and coaching of lean knowledge and skills to equip business leaders and process owners on BD Excellence problem-solving and Kaizen practices and tools.

Qualifications
- Bachelor's degree in business administration, Engineering, or a related field.
- Lean Black Belt certification is preferred.
- 8+ years of relevant experience in Lean, Six Sigma, and other process improvement methodologies, with at least 3 years at the Black Belt level or higher preferred.
- Experience leading successful kaizen events in corporate, non-manufacturing environments; lean-based business system context is preferred.

Our Culture
- A career at BD means being part of a team that values your opinions and contributions and encourages you to bring your authentic self to work.
- We prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving.