Payments Analyst Associate

Essential job duties and responsibilities

• Provide support to Payment Operations team and maintain and organize historical departmental files and reports


• Monitor daily processing activity reports, and research, report on, and resolve exceptions and anomalies


• Compile reports to analyze and understand payment costs and processing trends.


• Monitor interchange qualifications and authorization approval rates to ensure optimal performance across all programs and payment processors


• Assist in the creation of periodic presentations of analysis projects to peers and senior management.


• Assist with obtaining Merchant IDs as needed and manage existing information needed for payment processing


• Obtain and manage internal access to online payment processor reporting sites and tools.


• Research and respond to ad hoc payments issues as needed.


• Other duties as assigned.

Skills Required

• Strong deductive reasoning skills; can infer the complete picture using information gathered from multiple sources


• Proficiency with Microsoft Office applications


• Enjoys identifying patterns or recognizing aberrations; likes to get to the bottom of the story indicated by the clues they surface


• Takes calculated risks and learns from mistakes


• Speaks in a clear, poised and convincing manner


• Writes in a professional style that remains succinct, polite and on-point.


• Demonstrates accuracy with particular attention to detail in a work setting that requires effective time-management skills and strict adherence to deadlines

Experience and Education

• Strong analytical skills


• Good business sense


• Excellent written and verbal communication skills


• Ability to work in a fast-paced environment


• 1-3 years of experience within the payment/financial services industry


• Strong deductive reasoning skills; can infer the complete picture using information gathered from multiple sources


• Proficiency with data analysis tools, such as Excel and MS Access, plus good computer skills and the ability to read, and understand reports of all kinds.


• Ability to communicate effectively and work with limited supervision
  

  
  About Vesta

  
  

  
  Vesta is a Software-as-a-Service (SaaS) company that specializes in managing payments in the "card-not-present" (CNP) arena. We use next-level technologies and cutting-edge data science methodologies to bring unparalleled accuracy to fraud detection. Our zero liability solutions let merchants step fearlessly into the world of online commerce, so they can stop chargebacks—without stopping business.

  
  

  
  We are a company reinventing ourselves for the future in an industry that is growing and changing at the same time. We are looking for talented people to join us who resonate with our Vesta Values: trust, partner, empower, passion and courage - and who love to tackle new challenges every day.

  
  

  
  We are also a casual, fun and flexible workplace that also offers highly competitive benefits including a selection of medical, dental and vision care options, paid parental leave, generous paid-time-off and a paid sabbatical program.

  
  

  
  Vesta is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, or disability.

  
  

  
  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] for assistance.