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Project Manager, Energy Quality Assurance

Tesla San Jose, California
project manager manager energy quality assurance assurance energy team drive technical operations solar install people
August 10, 2023
Tesla
San Jose, California
What to Expect

About Tesla and Tesla Energy s Mission

In 2016 Elon released: The Master Plan, Part Deux. In this plan he highlighted the need to Integrate Energy Generation and Storage by creating stunning solar roofs with seamlessly integrated battery storage. Tesla Energy s Installation team is in the operations arm of the business. The team installs high-quality energy products (Solar Roof, Retrofit Solar, Powerwall) across the United States. To achieve this, we use a combination of direct labor and sub-contractors and partner with certified installers and new home builders.



About Tesla Energy Quality

The Quality Department's core purposes are to ensure that the services we provide and the products we install meet the design intent so that people will love them and to reduce organizational spend by identifying and reducing inefficiencies caused by operations errors and product defects. We react to issues by containing, identifying root cause, and determining corrective actions to prevent recurrence while proactively identifying and mitigating risks to improve capability and capacity of operations through new methods, tools, or material.

Tesla Energy s Installation Quality department supports the installation of residential energy products through the continual improvement of process and product quality and the systems that surround them. A successful candidate for this team must be a problem-solver at their core, have a strong quality and customer-focused mindset, and have the personal drive and stamina for relentless, continual improvement, both personally and professionally.



About Order to Install Quality Project Management

The Business Quality Engineering team works with closely with our pre-install operations teams: Project Advisors, Site Designers, Contract & Documents, Permitting & Inspections and Site Survey. Their purpose is to: Determine potential risks and drive resolution of high-risk issues into process controls; Establish and maintain Control Plans to assure critical features are controlled and monitored. Establish criteria for audits and controls based on product specification and process critical requirements.

What You ll Do

  • Analyze data to understand root causes behind quality issues

  • Conduct and synthesize research into actionable insights that prevent or correct technical quality issues

  • Define technical systems, business processes, KPIs and limits

  • Envision scenarios that maximize quality and output and define requirements

  • Establish criteria for job/call audits based on process specification and critical requirements

  • Support Process Team in the development of new and improved processes

  • Determine potential risks in the process and drive resolution of high-risk issues into process controls

  • Establish and maintain Control Plans to assure critical processes are controlled and monitored

  • Track quality performance metrics, prioritize top issues, and drive continuous improvement activities with the cross-functional team.

  • Assist in the development and improvement of the Quality Management System.

  • Promote and maintain a culture and attitude of continuous improvement, working within the Tesla team to make it more efficient, scalable, and an enjoyable place to work.

  • Ability and willingness to travel domestically (5-10%)


Essential Skills - Job Specific


  • Strong interpersonal and communication skills are an absolute requirement to establish effective working relationships throughout the Tesla organization

  • Ability to establish and maintain a professional working relationship with external and internal teams at all levels across the company

  • Ability to clearly distill actionable insights and support hypothesis with data

  • Ability to project manage across cross-functional teams

  • Demonstrated and extensive analytical skills

  • Familiarity with quality problem-solving methods such as fishbone diagrams, 5-Why, 8D etc. (preferred)

  • Must be very comfortable with standard MS Office programs, specifically Excel

  • Experience in ISO 9001/IATF 16949 is preferred but not required

  • Knowledge of energy system design requirements and familiarity with electrical code

  • Understanding of specific technical product and regulatory systems and codes

  • SQL, Tableau, and/or advanced MS Excel modeling


Essential Skills - General


  • Raises the Bar - We need top performers who raise the bar in our organization. When we hire new candidates, they should already be better than most employees in that role. We will often need to do this by being scrappy and challenging the status quo.

  • Bias for Action - must have bias for action and be able to convert thought into execution quickly.

  • People Centric - value people and their time. Demonstrate empathy and respect.

  • Adaptive - Adapts to change, even when they may not be in favor of it. Someone who is collaborative and willing to take on new assignments and roles to benefit the business.

  • Develops Others - Serves as a multiplier. Makes others around them better by helping them highlight their strengths and work on their weaknesses. Can serve as a mentor to more junior leaders and employees and develop them for roles of greater responsibility.

  • Innovates - Find creative ways to simplify and look at our operation through a new lens. Not caught up on old ways of doing things. Has the ability to adapt and creatively work through problems and solutions that may not be their own.

  • Thinks like an Owner - Willing to take risks, own outcomes, and learn from them. Humble and prioritizes the needs of the business over their own.

  • Reasons from First Principles - Able to identify root causes and use data to drive decisions and change.

  • Resourceful - Practices frugality. Is a scrappy leader who can do more with less.

  • Curious - Seek to understand and show empathy. Have an insatiable thirst for learning and knowledge.

What You ll Bring

  • A degree in science, engineering, analytics or other technical area

  • 3+ Experience in technical project or program management

  • Note: demonstrated ability in the interview process will be used to determine leveling in role.

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