Regional Infrastructure Coordinator, Operational Infrastructure, Energy

About the position

The Regional Infrastructure Coordinator role at Tesla is a pivotal position within the Energy Operations Team, which is dedicated to accelerating the transition to sustainable energy. This role involves developing and managing operations for a world-class operations center facilities program. The ideal candidate will possess a strong understanding of facilities operations processes, including repairs and maintenance, and will be committed to delivering exceptional service to customers. The coordinator will be responsible for assisting with the commissioning of new operations centers, upgrading existing facilities, and overseeing routine maintenance projects. This position requires strong analytical skills, exceptional communication abilities, and the capacity to build effective business partnerships with third-party providers. The coordinator will also be tasked with resolving complex problems with minimal guidance, ensuring that all operations align with the company's high standards. In this role, the coordinator will interface with various stakeholders to support the implementation of project timelines, manage costs, and ensure adherence to defined scopes of work. Responsibilities will include implementing regional cost control measures, conducting site audits and inspections, providing equipment training to stakeholders, managing a ticket system for maintenance requests, and overseeing vendor selection and management. The coordinator will be expected to perform all duties in accordance with key performance indicators and will work closely with the Operational Infrastructure Manager to achieve goals related to warehouse and office operations. The position also involves project management, where the coordinator will collaborate with operations center staff to ensure the successful delivery and setup of required equipment and materials. The role requires maintaining a list of preferred suppliers and contractors, processing necessary documents for vendor addition to the procurement system, and negotiating favorable rates and terms with the procurement team. Additionally, the coordinator will monitor the Tesla facilities ticket system, manage maintenance requests, and maintain schedules for equipment maintenance across all locations. Reporting responsibilities include providing timely updates and detailed reports on project progress, conducting periodic site inspections, and contributing to a positive working environment within a motivated team.

Responsibilities

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  Assist in developing and managing operations of a world-class operations center facilities program.
  
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  Support the commissioning of new operations centers and upgrades to existing facilities.
  
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  Manage routine facility maintenance and maintenance projects.
  
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  Interface with stakeholders to implement timelines and manage costs.
  
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  Conduct site audits and inspections to ensure compliance and quality.
  
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  Provide equipment training to stakeholders and manage ticket system for maintenance requests.
  
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  Maintain a list of preferred suppliers and contractors and process vendor addition documents.
  
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  Negotiate preferential rates and terms with the procurement team.
  
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  Monitor Tesla facilities ticket system and manage maintenance requests.
  
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  Provide timely and detailed reports and project updates as requested.
  

Requirements

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  Minimum 3 years of customer service experience, preferably in emergency response in a high-velocity setting.
  
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  Proven ability to measure and manage work from afar, including successful vendor relationship management.
  
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  Self-starter with the ability to work under minimal guidance and direction.
  
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  Superior written and verbal communication skills.
  
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  Enthusiasm for exceeding customer expectations and driving continuous improvements.
  
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  Ability to travel to various assigned projects/sites as required.
  
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  Adaptability to change and ability to work well under pressure with competing demands.
  
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  Proficient in Microsoft Office, Google Earth, and customer account management software.
  

Nice-to-haves

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  Experience in facilities operations processes and repairs/maintenance.
  
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  Demonstrated focus on providing the highest service experience to customers.
  
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  Proven leadership ability and a track record as a mentor to employees.
  

Benefits