Customer Service Rep

Job Summary/Objective

Performs the data entry function to update automated records; verifies accuracy of work.

Essential Functions and Responsibilities:

• Batches documents
  
• Keys data from source documents in a timely and efficient manner
  
• Performs acceptable volume of work in timely, efficient and accurate manner and in order of scheduled priorities to meet or exceed client expectations of processing schedule
  
• Performs verification duties as required
  
• Keys correcting entries as indicated by verification or other warning
  
• May trouble shoot data problems
  
• May operate peripheral equipment
  
• May assist in development of production formats and keying procedures
  
• Demonstrates high levels of safety awareness and notifies supervisor of potential hazards
  
• Follows the security and privacy policies, standards and guidelines in order to protect the informational assets of both the company and their customers
  
• Performs other duties as required
  
• Repetitive motion is required: may require twisting/bending/climbing
  
• Required to work at computer for long periods
  
• Required to stand, walk, simple grasp, reach with hands and arms
  
• Required to regularly sit, talk or hear
  
• Required to possess close vision and ability to focus
  
• Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
  
  

Qualifications

Required:

• H.S. diploma or equivalent
  
• Ability to read, write and speak English
  
• Required to work at computer for long periods
  
• Required to to stand, walk, simple grasp, reqach with hand and arms.
  
• Required to regularly sit, talk or hear
  
• Required to possess close vision and ability to focus
  
• Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
  
• Repetitive motion is required; may require twisting/bending/climbing
  
• May lift up to 25 lbs. frequently
  
  

Preferred:

• Previous experience with data entry desirable
  
• Repetitive motion is required: may require twisting/bending/climbing