Building Automation Account Manager
Del-Air Mechanical Contractors, Inc.
Knoxville, TN
building automation
automation
account manager
manager
sales
construction
community
accounts
building automation
automation
contractors
technical
manages
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April 14, 2025
Del-Air Mechanical Contractors, Inc.
Knoxville, TN
FULL_TIME
Overview: Under general direction is responsible for the sale of building automation systems with offerings to mechanical contractors, designers, consulting engineers, industrial and commercial facilities, hospitals, and public and private educational entities. Promote the building automation value proposition to the new construction and existing facilities community by providing business and technical solutions. Builds and manages long term customer relationships/partnerships with assigned accounts. Responsible for customer satisfaction and loyalty while working in conjunction with operations partners. Positions renewable service agreements as a foundation of managed account relationships. Executes the sales process to aid in cultivating and managing long-term relationships and in seeking out, qualifying, and closing new sales opportunities. Utilizes sales tools to plan and document sales progress as well as increase business opportunities across all facility managers in assigned accounts. Seeks to expand the depth and breadth of Distech Controls offerings sold within assigned accounts. Seeks to continually develop sales skills and to enhance knowledge of the Distech product and service offerings. Responsibilities: Sells, with minimal supervision, the Distech Controls offerings persuasively, persistently, and confidently to all members of the construction community to include contractors, consultants and designers while reaching optimal profit levels. Focuses on all opportunities to allow the contractor to achieve business objectives. Manages multiple, ongoing, opportunities. Sells, renews, and expands renewable service agreements, including multi-year agreements, to both new and existing assigned customers. Builds partnering relationships with the owner construction community responsible for the decision-making process to drive the sale of Distech Controls offerings. Actively listens, probes, and identifies concerns. Understands the customer's business cycle customer base. Demonstrates technical and business expertise and maintains a high level of credibility. Garners loyalty, trust, and commitment from the customer. Seeks out, targets and initiates contact with multiple prospective customers in alignment with Distech application strategy. Develops and maintains a network of industry contacts. Understands and leverages the sales process outcomes as well as demonstrates evidence of advancing the sell. Shares technical knowledge plus business expertise with the customer to match the solution to the customer’s operational need and favorably position Distech Controls. Qualifies and assesses potential customers. Addresses customer's operational and environmental objectives, needs and requirements. Recommends solutions and links customer objectives to total value solution and competitive advantage. Differentiates Distech Controls services and products from competitors by applying creativity, ingenuity, and innovation in a value-added sales approach. Positively and credibly influences BE strategies with the construction community. Frequently creates competitive, high quality and timely estimates, proposals, and cost/benefit analysis. Effectively writes and presents proposals. Negotiates value, addresses resistance, and closes the sale. Differentiates Distech Controls as a total building environment supplier. Utilizes applicable sales tools effectively to plan and document progress as well as increase business opportunity in accounts. Leverages Distech Controls sales process to close sales quickly. Manages the high activity of the pipeline in the managed system with a focus on sales phase, close date, and probability of a close as well as other pertinent information. Acts as the customer’s advocate in interactions with Distech Controls to ensure the customer obtains the best value from Distech offerings. Sets appropriate customer expectations on Distech Controls offerings. Participates in final project inspection. Ensures that the customer is trained and oriented to system operation and the value of services delivered. Qualifications: Required High School Diploma or GED Preferred At least 1-3 years successfully selling HVAC or building automation system industry. Demonstrates a commitment to integrity and quality in business. Excellent initiative and interpersonal communications skills. Demonstrated ability to influence the market at key levels. Del Air Mechanical Contractors, Inc. is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit [please apply online]
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