Customer Service Specialist - Home Work - Remote
FedEx Ground
Remote
customer service
remote
customer service
procedures
customer service management
service management
management
sales
sales representative
representative
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January 10, 2023
FedEx Ground
Baton Rouge, LA, Louisiana
FULL_TIME
We have an immediate need for Customer Service Specialist
In this role you will be responsible for:
- Provide timely and accurate information to customers regarding their order status and/or product information requests according to established department policies and procedures.
- Provide timely feedback to Customer Service Management regarding service failures or customer concerns.
- Partner with Sales Representative to meet or exceed customer service expectations.
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