Technical Sales Engineer
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Summary
The Technical Sales Engineer will be a part of the sales team, focusing on selling and supporting new prospects and prospecting the current customer base. This position will entail training on Polyzen processes, products, go-to-market strategies. The Sales Engineer will engage with the CTO and other engineering groups.
Essential Functions
- Responsible for gathering technical inputs from inbound and outbound client project inquiries, qualifying potential sales leads, determine the project scope and estimated project costs, and support in the overall quotation and sales process
Partner with sales team and executive leadership to plan, prepare and execute projects and quotes through complex sales cycle
Facilitate phone discussions and in person meetings to understand customers product, gather product and project requirements, and determine whether Polyzen is able to support the project based on Polyzens capabilities
Work with sales team to qualify project and determine whether project should progress through the sales process
Define the scope of work, technical inputs of client needs, and determine the project cost estimated, including engineering and lab times, tooling/equipment costs, raw material costs, and any other project needs to successfully execute the scope of work- Generate appropriate risk assessment based on client needs
Generate costing and scope level increases as requested from the clients and/or internal engineering requests
Coordinate internal/external kick-off meetings with project engineer
Streamline PO/WO process from sales to engineering
Participate on customer calls/visits/onsite visits- Attend trade shows as needed
- Review IQMS and work order closure to ensure project health
Manage all technical aspects of RFP/RFI needs
Collect and document competitive intelligence- Follow up with existing prospects/projects and new prospects for customer experience
Physical Demands
- Ability to occasionally move oneself in different positions to accomplish tasks in various environments including tight and confined spaces
Ability to remain in a stationary position, often standing, or sitting for prolonged periods
Able to lift/push/pull objects up to 25lbs in all directions
Able to constantly communicate with others to exchange information
Ability to use repetitive motions that may include the wrists, hands and/or fingers
Vision ability: close vision, peripheral vision, and ability to adjust focus
Work Environment
- General office environment
Travel 20%
Qualification Requirements
Bachelors degree with a focus in Engineering, preferably in Biomedical Engineering, Mechanical Engineering or Mechanical Engineering- Work experience in Medical OEM or contract manufacturing, preferably in R&D, Engineering, Manufacturing, Marketing, or Sales
ISO 9001 and/or ISO 13485 knowledge preferred
Knowledge, Skills, and Abilities
Technical Skills
Strong engineering skills, acumen, and experience, including structured problem solving, ability to understand complex concepts and new technologies, and make technical recommendations
Proficient computer MS Office
Proficient in Solid Works and/or CAD skills to be able to interpret customer documentation, drawings, and files
Adept at conduction research into project-related issues and products- Ability to work with mathematical concepts, such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to learn, understand and apply new technologies
Technical expertise that is demonstrated in specific polymer processing technologies and/or product development processes/ manufacturing, preferred but not required
Communication, Organization, and General Skills
Strong written and oral communication skills to effectively communicate critical design/project information to customers or internal stakeholders
Ability to explain and present complex concepts in an easy-to-understand manner- Project management and organizational skills and experience, including developing and managing a scope of work, managing multiple projects and deliverables at the same time
Ability to work independently, in a group environment- Ability to work across business unit functions and various levels within an organization
Skilled to take calculated risks and/or make recommendations
Able to be coached and mentored by multiple leaders across the Polyzen organization
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
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