Cyber Infrastructure Engineer

About Our Team

We are proud to be part of Liberty Bank (Connecticut), a company that values diversity, equity, and inclusion. Our goal is to provide a workplace where our teammates feel connected and supported. We take pride in promoting a socially responsible and sustainable future through initiatives and investment.

The Job Description

We are seeking a highly skilled Network Engineer to join our team. The successful candidate will maintain the Bank's network related infrastructure to ensure reliable, high-performance, and secure LAN/WAN environments.

Key Responsibilities

• Install, configure, manage, and troubleshoot network and security devices and services.
• Diagnose, solve, and deliver root cause analysis for critical incidents and problems.
• Provide advanced technical support for network-related hardware and software, including virtual hardware and cloud.
• Monitor and troubleshoot network performance and connectivity issues.
• Perform maintenance and upgrades for network-related systems while adhering to the Bank's standards and applicable business requirements.
• Collaborate with internal team members and third parties to resolve network-related incidents.
• Follows all Change Management processes and contributes to Incident and Problem Management.
• Monitors system performance levels and develops appropriate alerting and reporting processes.
• Proactively identifies issues and communicates effectively with management to develop solutions.
• Create and maintain documentation related to network architecture, configuration, and procedures.
• Provides technical leadership and oversight to the network operations team.
• Ensure all Bank IT and Security policies and procedures are being followed.
• Provide on-call support.

Requirements

• College degree preferred.
• Minimum 5 years of experience demonstrating a progressive career path in network administration/engineering.
• Intermediate knowledge of networking protocols (e.g., TCP/IP, OSPF, MPLS, BGP, EIGRP).
• Experienced with Cisco HW/SW and best practices.
• Familiar with network security technologies (e.g., Firewalls, VPNs, DDoS, Web filtering).
• Proficient with network monitoring, reporting, and troubleshooting tools (e.g., Solarwinds, Wireshark, Scrutinizer).
• Knowledge and experience with DHCP, DNS, and certificate management.
• Experience working with Aruba wireless solutions and SAN/NAS storage environments.
• Familiar optimizing audio/video conferencing solutions utilizing QOS, and traffic shaping.
• Working knowledge of Azure cloud networking.
• Previous telephony experience with VoIP, CUCM, SIP, Microsoft Teams calling a plus.
• Ability to work well within a team environment and independently.
• Excellent written and oral communications, problem-solving, and process management skills.
• CCNA/CCNP certifications a plus.