Central Quoting Quality Manager

Lowe s is able to offer remote employment of this position in the following states: AL, AR, AZ, CA(salaried roles only), CT, CO, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, MA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY.The primary purpose of the Central Quoting Manager is to lead a team of Supervisors responsible for coaching and developing a team of Coordinators completing specific activities in support of a defined centralized quoting/selling model. This includes responsibility for maintaining consistent execution, service quality levels, delivering key operational metrics and managing internal and external relationships which directly impact the outcome of service delivery. The Central Quoting Manager will also have responsibility of implementing new capabilities to include identifying operational processes, training, establishing performance metrics. This role is critical to Lowe's strategy to differentiate with Services enabling an Omni-Channel experience for customers.

Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.EEO StatementLowe s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.Pay Range for CA, CO, NJ, NY, WA: $78,800.00 - $131,300.00 annuallyStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit .Job

Job number: 2593467BRDate posted : 2023-05-04Profession: Contact CentersEmployment type: Full time

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