Assistant Manager-Alo Miami

Job Title: Assistant Manager 

Department: Alo Retail 

We are Alo. Our mission is to bring yoga to the world. 

We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yoga in their life. Inspiring mindful movement is at the core of why we do what we do at Alo-it's our calling. Because mindful movement leads to better living. This is the real meaning of studio -to-street: Taking the consciousness from practice on the mat and putting it into the practice of life. 

Creating garments that carry over to the street, into a life lived consciously, takes mindful movement one step further: a beautiful life celebrated with forward design. Capturing what's trending in contemporary fashion with both the women's and men's collections is how Alo and mindful movement can travel beyond the studio. Luxury meets performance in every collection. 

Being a part of the Alo team comes with great responsibilities.  It's more than just working in our stores. It's about being a part of Alo's mission and vision of studio to street and elevating the experience each store offers to our community -whether helping a client find the perfect yogawear, practice at one of our in-store studios where they can learn from some of the most inspiring yogis daily, or simply deliver an exceptional experience to someone spending some time at an Alo organic café. Interacting with our community means inviting them in to be part of something bigger than just yoga wear - It's a way to invite them to be part of a movement that's bringing yoga and mindfulness to millions of people, both adults and schoolkids (through our nonprofit Alo Gives).  

Become a part of the ALO team. 

OBJECTIVE OF THE POSITION 

The Assistant Manager is responsible for leading the store team in close partnership with the General Manager to ensure that the Alo Brand mission is brought to life through the retail experience. The Assistant Manager ensures all standards, of both service and operations, are achieved to excellence. The primary responsibility is to serve as a leader to the team, motivating, inspiring, coaching and developing the team to lead extraordinary results and build community.

Assistant Manager Leadership Qualifications  

• Inspire and motivate fellow employees by consistently being a credible example as a brand and store ambassador 
• Passionate for the brand and guest experience 
• Proven leadership capabilities demonstrating excellent decision making, team leadership and initiative to try new approaches to drive success, they are proactive and solution-oriented 
• Prides him/herself on integrity and doing the right thing, even when no one is watching 
• Takes responsibility and accountability for their actions and commitments  
• Values feedback, receptive to receiving feedback and eager to provide it 
• Beyond a team player, this individual is always in it with the team and serves as the coach leading through tribulation to triumph  
• Passionate, optimistic, upbeat, friendly and dependable 
• Innovative and insightful around elevating their responsibilities  
• Excellent interpersonal and written communication skills 
• Extraordinary guest experience, organizational and time management skills 
• Agile with the ability to handle multiple tasks in a changing environment 
• Ability to lead professionally and gracefully through challenge and change; mitigate conflict 
• Working knowledge of MS Office (Word, Excel and Outlook) 

Assistant Manager Responsibilities 

• Assist in key aspects of store operations and in ensuring the Alo Brand Mission is brought to life and introduced to everyone in our community  
• Leads by example and inspires staff in daily operations and guest experience 
• Passionately leads and inspires on the retail floor; present on the retail floor 75% of their work week 
• Educates guests and staff on our product, community and culture 
• Represents his/her store at meetings or on conference calls, in the absence of or as the direction from the General Manager  
• Serves as a coach to Guest Service Associates and Keyholders and plays an integral part in their development  
• Partners on the store schedule and business strategy in order to optimize store performance.
• Assists with recruitment and development of the Alo store team
• Oversees the execution of certain deliverables on the Alo Sales and Service Model 
• Oversees BOH processes and ensures that these processes support the business needs 
• Supports with store VM and ensuring that store standards are reflective of the company directive
• Support with additional projects, perform duties and assignments as required or requested by the General Manager