Geek Squad Double Agent, Appliance (Jacksonville Fl, store 350)

Our Appliance Install and Repair Tech is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices-with a primary focus on appliances.Key Responsibilities:Leads on two person jobs and complex projects as well as performs work alone.Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.Basic Qualifications:2 years of customer service experience1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalentCurrent, valid driver’s licenseHave and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly,and/or lift may be provided as applicable for the type of work being performed)Must be at least 21 years of ageAcquire and maintain any state or local licensing, as required, within 90 days of hirePrefered Qulifications:Previous experince in an in-home experience environmentPrevious experience actively using and learning about technology electronics