Computer Help Desk
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Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.
This position supports on of Peraton's oldest customers at Naval Warfare Center Carderock Division in West Bethesda Maryland. The successful candidate will provide help desk support of networks, web applications, software, and hardware in a Windows operating system environment while interfacing with users, system administrators, network administrators, and programmers to resolve issues. Candidate will learn and use the Customer Support Help Desk software and have acceptable customer service skills as well as oral and written communication skills.
Requires Associate Degree and at least two years of experience in providing help desk support of networks, web applications, software, and hardware in a Windows operating system environment while interfacing with users, system administrators, network administrators, and programmers to resolve issues.
CompTIA A+ (CE) Certificate; Network + (CE) Certificate; SSCP Certificate; or CNSSI 4011 Certificate may substitute for Associate Degree.