Scheduling representative
T2 Flex
Charlotte, North Carolina
scheduling
representative
medical
team
scheduling
procedures
work from home
cerner
patient scheduling
insurance
confidentiality
patients
healthcare
Apply with Tarta Assistant 🤖
Unleash the power of automation for your job search (Paid option) Apply Manually(Free)
I have time, I'll manually find and apply for jobs
Unleash the power of automation for your job search (Paid option) Apply Manually(Free)
I have time, I'll manually find and apply for jobs
90% of users say Tarta.ai Assistant helps them save time applying for jobs.
Not a member? Click
here to subscribe.
January 3, 2023
T2 Flex
Charlotte, North Carolina
FULL_TIME
Are you interested in stepping into the healthcare industry? Do you have a passion for helping others and providing the highest level of customer service?
Want to join a great company and work from home?
If so, we want you on our team at T2 Flex Force! We are looking for a full-time Cerner Patient Scheduling Representative.
Our goal is to increase patient access and revenue, decrease abandonment rates, and improve patient and customer satisfaction.
Prerequisites for employment will be a clear Background Check and Medicare Fraud Check.
THE RESPONSIBILITIES :
- Collecting all required patient information, including scheduling, pre-registration, and insurance verification
- Answering, screening, and processing requests and telephone inquiries with adherence to HIPAA and HITECH confidentiality policies and procedures
- Obtaining and accurately entering necessary demographic, clinical, and billing information
- Explaining processes, forms and procedures to callers, ensuring that patients understand required documentation requirements and subsequent measures
- Processing required information according to client policies and procedures
- Providing professional, compassionate and concierge-like service to patients
- Available to work Monday-Friday 8 : 00am-8 : 30pm EST
Requirements
- Preferred background in medical scribe or medical assistant
- Minimum 1 year patient scheduling experience
- High school diploma or GED
- Ability to maintain the highest level of confidentiality
- Excellent attention to detail and a commitment to accuracy
- Exceptional interpersonal, written and oral communication skills
- Knowledge of medical terminology is a plus
- Experience with inbound and outbound calls
- Must be flexible and adaptive to a fast pace call center environment
- Strong computing and software skills (PC, MS Word, Excel, Outlook)
- Strong work ethic, reliability, and dependability
- Team player, self-motivated, compassionate and patient care centered
- Cerner EMR experience
- Must have computer and additional monitor (2 screens)
- Must have internet speed to support the IT systems (Internet Upload Speed 5 Mbps ; Internet Download Speed 20Mbps)
- A Windows laptop, 8GB of RAM, minimum i3 CPU or similar and a USB headset
Benefits
- Career development advancement
- Competitive benefit package including medical / dental / vision insurance
- Extensive training and learning opportunities
- Knowing that you make a difference everyday
- Paid time off and holidays
- Positive work culture and great team of people
More about this position :
This is a full-time employment W2 position with eligibility for benefits
This is a remote / Work From Home position
Last updated : 2023-01-03
Report this job