Senior Human Resources Generalist
SPECTRUM
Charlotte, North Carolina
senior
human resources
human resources
spectrum
team
enterprise
relations
hr
management
procedures
training
communications
education
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August 10, 2022
SPECTRUM
Charlotte, North Carolina
Full Time
At a glance:
Are you a passionate and team-focused professional talented in maintaining the balance between employee advocacy and business goals?
Can you commit to a motivational position empowering teams to exceed achievements through the development of mentoring and training programs?
Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As the Senior Human Resources Generalist, you focus on boosting client satisfaction by balancing employee advocacy and business operating needs. You drive an engaging and rewarding work culture through the promotion of equality, fair treatment and positive team relations. You are passionate about advancing business objectives by providing comprehensive human resources (HR) support to business leaders.
You act as a trusted partner and advisor for recruitment, retention and management of critical talent and ensure compliance with state and federal employment laws. You develop effective teams and leaders by performing advanced employee relations functions, including support, investigation and counseling related to sensitive personnel and job-related conflicts. You excel in an office environment providing consultation and interpretation of policies and procedures to leaders throughout the organization. You report to the Director, Human Resource for goals, guidance and assistance.
Position benefits:
Competitive salary with bonus.
Health, vision and dental insurance.
100% company match 401(k) up to 6%.
Company funded retirement accumulation plan for an additional 3%.
Education assistance.
Pretax childcare spending account.
Paid holidays, vacation days, personal days and sick days.
Employee discount on spectrum services where available.
What you will do:
Improve senior leadership decision-making, communications and overall organizational effectiveness by building credible relationships with internal leaders.
Encourage company-wide excellence and prosperity through the proactive identification and resolution of complex matters.
Plan for long-term human resources needs and trends through an understanding of business priorities and ensuring HR activities support these goals.
Enhance team performances and meet the changing needs of management by developing new staff-oriented programs and initiatives.
Drive long-term success by ensuring policies are administered fairly and consistently while communicating any changes as they arise.
Increase production and client satisfaction by facilitating the recruitment and retention of talent from internal and external sources.
Mitigate company risks by providing guidance to managers and staff on HR issues and employment law.
Create and maintain a safe and productive workplace by conducting staff and supervisor training on benefits, policies and procedures to prevent harassment and discrimination.
Establish and improve the work culture by performing advanced staff relations functions such as managing performance issues, assessing termination requests and conducting exit interviews.
Adhere to state and federal requirements by performing audit and compliance functions, such as commission and audit reports and the maintenance of employee records.
Boost HR department effectiveness by mentoring and coaching colleagues and acting as a resource for those with less experience.
Comply with all safety regulation processes through detailed management of worker’s compensation and first report for injury database.
Ensure a smooth leave of absence procedure for staff through the coordination of all administrative processes, including transitional work and accommodations.
Promote insurance and other benefits by conducting open enrollments and promotion events.
Manage payroll entry to ensure accuracy of staff payments.
Maintain human resources information system (HRIS) database and complete entries quickly and accurately.
Reward staff for surpassing objectives by assisting in the distribution of bonus plans, merit processes and special request reports.
Assist in the annual budget planning process to meet financial goals.
Perform additional duties related to the position as assigned.
Required keys for success:
Five or more years of human resources generalist experience.
History of guiding teams using integrity in a professional manner.
Proven ability to maintain confidentiality of client and company information.
Solid prioritization and organizational skills with the ability to make decisions and resolve issues while working under pressure.
Track record of working independently and collaboratively showing sound judgment and initiative to accomplish job duties.
Knowledge of staffing and employment practices.
Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
Expert in state, local and federal employment laws, procedures, federal wages and hourly laws.
In-depth understanding of employee relations procedures and applicable law.
Analytical business acumen with strong consultative and coaching skills.
Track record of analyzing and interpreting details to provide recommendations.
Deadline-driven with the ability to achieve objectives in a dynamic, fast-paced environment using project management skills.
Knowledge of recruitment trends and technologies.
Familiar with our cable and telecommunications products and services.
Your education:
Bachelor’s degree in human resources or business administration or an equivalent combination of education, training and experience (required).
Human resource professional certifications, such as Professional in human resources (PHR) or senior professional in human resources (SPHR) (preferred).
Are you a passionate and team-focused professional talented in maintaining the balance between employee advocacy and business goals?
Can you commit to a motivational position empowering teams to exceed achievements through the development of mentoring and training programs?
Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As the Senior Human Resources Generalist, you focus on boosting client satisfaction by balancing employee advocacy and business operating needs. You drive an engaging and rewarding work culture through the promotion of equality, fair treatment and positive team relations. You are passionate about advancing business objectives by providing comprehensive human resources (HR) support to business leaders.
You act as a trusted partner and advisor for recruitment, retention and management of critical talent and ensure compliance with state and federal employment laws. You develop effective teams and leaders by performing advanced employee relations functions, including support, investigation and counseling related to sensitive personnel and job-related conflicts. You excel in an office environment providing consultation and interpretation of policies and procedures to leaders throughout the organization. You report to the Director, Human Resource for goals, guidance and assistance.
Position benefits:
Competitive salary with bonus.
Health, vision and dental insurance.
100% company match 401(k) up to 6%.
Company funded retirement accumulation plan for an additional 3%.
Education assistance.
Pretax childcare spending account.
Paid holidays, vacation days, personal days and sick days.
Employee discount on spectrum services where available.
What you will do:
Improve senior leadership decision-making, communications and overall organizational effectiveness by building credible relationships with internal leaders.
Encourage company-wide excellence and prosperity through the proactive identification and resolution of complex matters.
Plan for long-term human resources needs and trends through an understanding of business priorities and ensuring HR activities support these goals.
Enhance team performances and meet the changing needs of management by developing new staff-oriented programs and initiatives.
Drive long-term success by ensuring policies are administered fairly and consistently while communicating any changes as they arise.
Increase production and client satisfaction by facilitating the recruitment and retention of talent from internal and external sources.
Mitigate company risks by providing guidance to managers and staff on HR issues and employment law.
Create and maintain a safe and productive workplace by conducting staff and supervisor training on benefits, policies and procedures to prevent harassment and discrimination.
Establish and improve the work culture by performing advanced staff relations functions such as managing performance issues, assessing termination requests and conducting exit interviews.
Adhere to state and federal requirements by performing audit and compliance functions, such as commission and audit reports and the maintenance of employee records.
Boost HR department effectiveness by mentoring and coaching colleagues and acting as a resource for those with less experience.
Comply with all safety regulation processes through detailed management of worker’s compensation and first report for injury database.
Ensure a smooth leave of absence procedure for staff through the coordination of all administrative processes, including transitional work and accommodations.
Promote insurance and other benefits by conducting open enrollments and promotion events.
Manage payroll entry to ensure accuracy of staff payments.
Maintain human resources information system (HRIS) database and complete entries quickly and accurately.
Reward staff for surpassing objectives by assisting in the distribution of bonus plans, merit processes and special request reports.
Assist in the annual budget planning process to meet financial goals.
Perform additional duties related to the position as assigned.
Required keys for success:
Five or more years of human resources generalist experience.
History of guiding teams using integrity in a professional manner.
Proven ability to maintain confidentiality of client and company information.
Solid prioritization and organizational skills with the ability to make decisions and resolve issues while working under pressure.
Track record of working independently and collaboratively showing sound judgment and initiative to accomplish job duties.
Knowledge of staffing and employment practices.
Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
Expert in state, local and federal employment laws, procedures, federal wages and hourly laws.
In-depth understanding of employee relations procedures and applicable law.
Analytical business acumen with strong consultative and coaching skills.
Track record of analyzing and interpreting details to provide recommendations.
Deadline-driven with the ability to achieve objectives in a dynamic, fast-paced environment using project management skills.
Knowledge of recruitment trends and technologies.
Familiar with our cable and telecommunications products and services.
Your education:
Bachelor’s degree in human resources or business administration or an equivalent combination of education, training and experience (required).
Human resource professional certifications, such as Professional in human resources (PHR) or senior professional in human resources (SPHR) (preferred).
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