Seasonal Team Member
Michaels
Midland, MI
seasonal
team
team member
store
customer service
merchandise
shopping
compliance
lifting
seasonal
team
team member
delivering
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May 9, 2025
Michaels
Midland, MI
FULL_TIME
About the position
The Seasonal Team Member at Michaels is responsible for delivering exceptional customer service, assisting customers in locating products, and ensuring a friendly checkout experience. This role involves various tasks including merchandise recovery, stock management, and participation in store operations to maintain a well-organized shopping environment. The position also requires engagement with customers regarding store programs and compliance with company policies.
Responsibilities
• Deliver friendly customer service and assist customers in shopping the store.
,
• Ensure a fast and friendly checkout experience and execute cash handling to standards.
,
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards, completing enrollments.
,
• Educate customers on the Voice of Customer (VOC) survey.
,
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
,
• Participate in truck unloading, stocking, and planogram (POGs) processes.
,
• Complete merchandise recovery and maintenance, including the merchandise return/go back process.
,
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
,
• Support shrink and safety programs.
,
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
,
• Interact with others in an accepting and respectful manner, promoting commitment to the organization's vision and values.
,
• Cross trained in Custom Framing selling and production.
,
• Other duties as assigned.
Requirements
• Retail and/or customer service experience preferred.
,
• Ability to remain standing for long periods of time.
,
• Ability to move throughout the store.
,
• Regular bending, lifting, carrying, reaching, and stretching.
,
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Nice-to-haves
Benefits
• Flexible scheduling
,
• Employee discount programs
,
• Health insurance options
,
• Paid holidays
,
• Professional development opportunities
The Seasonal Team Member at Michaels is responsible for delivering exceptional customer service, assisting customers in locating products, and ensuring a friendly checkout experience. This role involves various tasks including merchandise recovery, stock management, and participation in store operations to maintain a well-organized shopping environment. The position also requires engagement with customers regarding store programs and compliance with company policies.
Responsibilities
• Deliver friendly customer service and assist customers in shopping the store.
,
• Ensure a fast and friendly checkout experience and execute cash handling to standards.
,
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards, completing enrollments.
,
• Educate customers on the Voice of Customer (VOC) survey.
,
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
,
• Participate in truck unloading, stocking, and planogram (POGs) processes.
,
• Complete merchandise recovery and maintenance, including the merchandise return/go back process.
,
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
,
• Support shrink and safety programs.
,
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
,
• Interact with others in an accepting and respectful manner, promoting commitment to the organization's vision and values.
,
• Cross trained in Custom Framing selling and production.
,
• Other duties as assigned.
Requirements
• Retail and/or customer service experience preferred.
,
• Ability to remain standing for long periods of time.
,
• Ability to move throughout the store.
,
• Regular bending, lifting, carrying, reaching, and stretching.
,
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Nice-to-haves
Benefits
• Flexible scheduling
,
• Employee discount programs
,
• Health insurance options
,
• Paid holidays
,
• Professional development opportunities
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