Desktop Support Technician

A3 Staffing Solutions Clearfield, Utah

desktop desktop support technician hardware desktop software install desktop support technician windows microsoft microsoft office enterprise

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July 11, 2022

A3 Staffing Solutions

Clearfield, Utah

Job Description Desktop Support Technician
8-5 Monday-Friday, no on call
Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Desktop and Network Support
Ability to setup, configure and add all hardware.
Assist Corporate Desk Side Support technicians with large IMAC s.
Documents, maintains, upgrades or replaces hardware and software systems.
Supports and maintains user account information including rights, security and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Determines and recommends which products or services best fit the customers' needs.
Imaging and image recovery
Experience doing break / fix repairs on desktops, laptops
Install / Re-install various software packages and updates
WiFi and VPN connections; Support of wireless devices
GREAT Customer Service skills Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation

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