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Retail Associate Temporary

MARSHALLS Fort Wayne
retail customer experience store designer luggage assortment mission engaging philosophy operational merchandise loss prevention transactions
April 20, 2025
MARSHALLS
Fort Wayne
FULL_TIME

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering.

Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Job Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
  • Adhere to all operational, merchandise, and loss prevention standards.
  • Cross-train to work in multiple areas of the store to support business needs.

Key Performance Indicators

  • Role model established customer experience practices with internal and external customers.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Acknowledge and respond to customer feedback and concerns.
  • Maintain accuracy and efficiency when processing transactions and handling customer purchases/returns.
  • Meet or exceed sales and productivity goals.

Requirements

  • Possess excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possess strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking and responding to changing priorities.
  • Able to lift heavy objects with or without reasonable accommodation.

About Us

We're reinventing retail and helping people discover that next find that's going to be their new signature look. You can be a part of their journey to look amazing.

Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.


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