Nutrition Care Representative

Cedars-Sinai Garden Grove, California
nutrition representative diet nutrition community patient care representative correction patients customer service above all people news
October 7, 2022
Garden Grove, California
Grow your career at Cedars-Sinai.

At Cedars-Sinai, we're motivated by a collective spirit of innovation and the challenge to continuously improve. Above all, we share a real passion for helping others. Day after day, from department to department, our people give their all to create a community unlike any other. This is just one of the many reasons U.S. News & World Report has named us one of America s Best Hospitals and now we invite you to join us and make a difference every single day in service of this outstanding work excellence and innovation in patient care, research, and community service. From working with a team of dedicated professionals to using state-of-the-art facilities, you ll have great resources to do something incredible for yourself, and for others

What will you be doing in this role?

The Nutrition Care Representative (NCR) act as an ambassador and facilitator of patient food services on the patient care unit. Responsibilities include processing, validating, and interpreting physician diet prescriptions as conveyed by nursing personnel, collection and correction of patient menu selections in conformance with the physician's diet order, addressing and following up on concerns and issues related to patient satisfaction, and handling routine clerical, data entry, and nutrition care responsibilities on the unit. Collaborates with leadership staff to improve the quality of service and nutrition care service provided to patients.

Primary Duties and Responsibilities:

  • Review and modify patient menus by adding, deleting or substituting food items in accordance with physician's and dietitian's orders and restrictions.

  • Obtain menu selection at the patient's bedside or over the phone assuring compliance to the physician's diet order and departmental guidelines for menu correction.

  • Explain menu modifications/substitutions to patients

  • Navigate patient to the menu system and services offered by the department.

Job Qualifications:

  • High School Diploma/GED required.

  • Associate Degree/College Diploma or Bachelors Degree in Nutrion preferred

  • At least one (1) year of customer service in an acute care hospital as a Diet Clerk/Aide preferred

  • Excellent customer service and communication skills.

  • Computer proficiency is a requirement.

  • 10hr Shifts

    • 7:00am - 5:30pm

    • 9:30am - 8:00pm

Working Title:Nutrition Care Representative (Diet Clerk) - Full Time - 10hr Day
Department:Pat Food Svc Stnd
Business Entity:Clinical & Support Services
Job Category:,Patient Services,Patient Services
Job Specialty:Food Services
Position Type:Full-time
Shift Length:10 hour shift
Shift Type:Day

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