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Hotel Front Desk Agent

HomeTowne Studios & Suites by RedRoof Mesquite, TX, TX
front desk front desk agent front desk hotels reservations front desk agent team wage extended stay management health health insurance insurance
September 21, 2022
HomeTowne Studios & Suites by RedRoof
Mesquite, TX, TX
FULL_TIME
We are seeking a Front Desk Agent to join our Team with a starting Wage up to $15!When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer of choice. Where you choose to work is just as important as the work you do!Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))DentalVisionCompetitive PayEmployer Paid Life InsurancePTO401K with Employer MatchCareer Growth OpportunitiesHomeTowne Studios has been a leader in providing quality extended hotel stays. The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 and we continue to improve the quality as well as the guest and employee experience. By enhancing our properties and training techniques, we have made our managed hotels a better place for our guests to stay and a better place for our employees to work.Specific Requirements:Welcome guests with friendly greeting and smile while performing all guest related services.Handle reservations request; check guests in/out; handle guest accounting and cashier functions.Make, change and monitor reservations; reviews and reports rate availability using front desk computer system; update and monitor room status; promote future salesMaintain confidentiality of guest information and pertinent hotel data.Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms.Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance.Performs all other duties as assigned.Experience:High school diploma preferred or equivalent experience1 year in previous customer service position.Must have basic office skills (math, cash handling, computer skills, etc.)Basic English communication (verbal and written) skills required.

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