ServiceNow Architect -Local to Bethesda, MD
Jobs via Dice
Bethesda, MD
servicenow
mapping
cmdb
servicenow
lead
management
dice
enterprise
configuration
configuration management
architecture
technical
design
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June 5, 2025
Jobs via Dice
Bethesda, MD
FULL_TIME
Dice is the leading career destination for tech experts at every stage of their careers. Our client, New York Technology Partners, is seeking the following. Apply via Dice today!
Role Summary:
We are seeking a highly experienced ServiceNow CMDB & Service Mapping Architect to lead enterprise-wide Configuration Management and Service Mapping initiatives.
Job Description:
Key Responsibilities:
Define and own the CMDB and Service Mapping strategy, architecture, and roadmap across multiple business units and platforms.
Lead end-to-end Service Mapping engagements from discovery and dependency mapping to certification and operational handover.
Serve as the technical lead and design authority, reviewing solutions from developers and integration teams to ensure alignment with architectural standards.
Establish data governance models, relationship mapping standards, and lifecycle management processes for CIs.
Conduct CMDB maturity assessments, recommend improvements, and enable CMDB health dashboards and KPIs.
Work with stakeholders in ITSM, ITOM, SecOps, and App teams to drive adoption and ensure data completeness.
Lead integration design for third-party systems
Develop and maintain accelerators, frameworks, and templates for quicker rollout across projects.
Mentor junior developers and lead technical workshops.
Skills & Qualifications:
ServiceNow Certified Implementation Specialist CMDB and Discovery (Mandatory)
ServiceNow Certified Application Developer (Preferred)
14+ years in IT, 5+ years focused on ServiceNow CMDB & Service Mapping
Hands-on experience with Pattern Designer, MID Server architecture, Horizontal & Top-Down Discovery
Deep understanding of ITIL, Configuration Management, and Service Management
Strong communication, stakeholder engagement, and documentation skills
Nice to Have:
Experience working with large enterprise CMDBs (100K+ CIs)
Prior experience with cloud-native infrastructure discovery (AWS, Azure, Google Cloud Platform)
Familiarity with Kubernetes and container-based discovery
Exposure to ServiceNow AIOps, HAM/SAM, or SecOps
Role Summary:
We are seeking a highly experienced ServiceNow CMDB & Service Mapping Architect to lead enterprise-wide Configuration Management and Service Mapping initiatives.
Job Description:
Key Responsibilities:
Define and own the CMDB and Service Mapping strategy, architecture, and roadmap across multiple business units and platforms.
Lead end-to-end Service Mapping engagements from discovery and dependency mapping to certification and operational handover.
Serve as the technical lead and design authority, reviewing solutions from developers and integration teams to ensure alignment with architectural standards.
Establish data governance models, relationship mapping standards, and lifecycle management processes for CIs.
Conduct CMDB maturity assessments, recommend improvements, and enable CMDB health dashboards and KPIs.
Work with stakeholders in ITSM, ITOM, SecOps, and App teams to drive adoption and ensure data completeness.
Lead integration design for third-party systems
Develop and maintain accelerators, frameworks, and templates for quicker rollout across projects.
Mentor junior developers and lead technical workshops.
Skills & Qualifications:
ServiceNow Certified Implementation Specialist CMDB and Discovery (Mandatory)
ServiceNow Certified Application Developer (Preferred)
14+ years in IT, 5+ years focused on ServiceNow CMDB & Service Mapping
Hands-on experience with Pattern Designer, MID Server architecture, Horizontal & Top-Down Discovery
Deep understanding of ITIL, Configuration Management, and Service Management
Strong communication, stakeholder engagement, and documentation skills
Nice to Have:
Experience working with large enterprise CMDBs (100K+ CIs)
Prior experience with cloud-native infrastructure discovery (AWS, Azure, Google Cloud Platform)
Familiarity with Kubernetes and container-based discovery
Exposure to ServiceNow AIOps, HAM/SAM, or SecOps
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