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Behind the Scenes with Automotive Technicians: What It Takes to Keep Cars Running Smoothly

March 22, 2023 · 23 min read

Job description 

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Did you know?

The first automobiles were often repaired by their owners or local blacksmiths, who had the necessary tools and skills to fix simple problems.

General Information

Automotive technicians, also known as mechanics, play a crucial role in keeping vehicles running smoothly. They perform a variety of tasks related to diagnosing, repairing, and maintaining cars and trucks. This job requires a combination of technical knowledge, problem-solving skills, and physical dexterity. Automotive technicians may work in a variety of settings, including repair shops, dealerships, and manufacturing facilities. 

Requirements

To become an automotive technician, a high school diploma or equivalent is typically required. Many technicians go on to complete post-secondary education or apprenticeships in automotive technology. This may include a certificate, diploma, or associate's degree program. Additionally, most employers require automotive technicians to have a valid driver's license and a clean driving record.

Successful automotive technicians must have a strong understanding of automotive systems, including engines, transmissions, brakes, and electrical systems. They should be comfortable using diagnostic tools, such as scanners and meters, to identify problems and make repairs. Good communication skills are also important, as technicians must be able to explain complex technical issues to customers in a clear and concise manner.

Main Responsibilities

Diagnosing Vehicle Problems: Automotive technicians are responsible for identifying and diagnosing problems in various types of vehicles. This involves using diagnostic tools and computer software to detect issues in engines, transmissions, brakes, and other systems. 

Repairing and Maintaining Vehicles: Once the problems have been identified, automotive technicians must make repairs or replacements to the necessary parts. This can involve anything from changing a tire or oil to rebuilding an entire engine or transmission.

Conducting Routine Maintenance: Automotive technicians are also responsible for performing routine maintenance on vehicles, such as oil changes, tire rotations, and brake inspections. These preventative measures help ensure that vehicles stay in good condition and can prevent costly repairs down the road.

Communicating with Customers: Automotive technicians must communicate effectively with customers to explain the work that needs to be done on their vehicles, provide estimates for repairs, and answer any questions or concerns they may have.

Additional Duties

  • Keeping Records: Automotive technicians must keep detailed records of all work performed on vehicles, including the parts and labor involved. This information is used for billing purposes and to track the vehicle's maintenance history.
  • Ordering Parts: When necessary, automotive technicians must order parts for repairs and maintenance. They must also keep track of inventory levels and ensure that necessary parts are in stock.
  • Cleaning and Maintaining Equipment: Automotive technicians are responsible for cleaning and maintaining their tools and equipment to ensure they are in good working condition.
  • Staying Up-to-Date with Technology: As technology continues to advance in the automotive industry, automotive technicians must stay up-to-date with the latest diagnostic tools and computer software.
  • Following Safety Procedures: Automotive technicians must follow all safety procedures when working on vehicles, including wearing appropriate protective equipment, working in a well-ventilated area, and following proper disposal procedures for hazardous materials.

The Most Common Types of Automotive Technicians

Technician Type

Description

Automotive Service

Technicians perform routine maintenance and repair work on cars, trucks, and SUVs. They may specialize in a particular type of vehicle or work with a variety of makes and models. Their duties may include performing oil changes, brake inspections, tire rotations, and other basic maintenance tasks.

Diagnostic Technicians

These technicians use specialized equipment to diagnose and repair complex problems with a vehicle's engine, transmission, or other systems. They may work with computerized diagnostic systems, scan tools, and other advanced equipment to identify the root cause of a problem and recommend a repair.

Electrical Technicians

These technicians specialize in the electrical systems of vehicles, including wiring, lighting, and computer systems. They may work on issues with the vehicle's battery, starter, alternator, or other electrical components.

Brake and Suspension

Technicians specialize in the brake and suspension systems of vehicles, including diagnosing and repairing issues with brake pads, rotors, calipers, shocks, and struts. They may also work on alignment and steering issues.

Transmission Technicians

These technicians specialize in repairing and replacing transmissions, including automatic and manual transmissions. They may also work on related systems, such as clutches, differentials, and transfer cases.

Hard Skills for Automotive Technicians

  • Technical Knowledge: Automotive technicians must have a deep understanding of how vehicles work, including their mechanical, electrical, and electronic systems. They should be familiar with the latest technology and diagnostic equipment used in the industry.
  • Diagnostic Skills: Automotive technicians should be able to diagnose and troubleshoot issues with vehicles accurately. They should be able to use diagnostic equipment and software to identify problems and determine the best course of action for repair.
  • Repair and Maintenance Skills: Automotive technicians must have the technical skills necessary to repair and maintain vehicles. They should be able to perform routine maintenance tasks such as oil changes, tire rotations, and brake inspections, as well as more complex repairs such as engine and transmission replacements.
  • Safety and Compliance: Automotive technicians must comply with safety regulations and ensure that the vehicles they work on are safe for the road. They should have a thorough understanding of safety protocols, environmental regulations, and legal requirements.

Soft Skills for Automotive Technicians

  • Communication: Automotive technicians should have excellent communication skills, including the ability to explain technical concepts and procedures to non-technical individuals. They should be able to communicate effectively with customers and colleagues, both verbally and in writing.
  • Problem-Solving: Automotive technicians should be able to think critically and creatively to solve problems. They should be able to identify and analyze issues and develop effective solutions.
  • Time Management: Automotive technicians should be able to manage their time effectively to meet deadlines and ensure that repairs and maintenance tasks are completed promptly.
  • Attention to Detail: Automotive technicians should be detail-oriented and able to work meticulously to ensure that repairs and maintenance tasks are completed correctly.
  • Customer Service: Automotive technicians should have excellent customer service skills, including the ability to listen actively, empathize with customers, and provide outstanding service.

In the early 20th century, as automobiles became more complex, specialized repair shops began to emerge. These shops were often operated by former mechanics or machinists who had experience working with machinery.

😉

Did you know?

In the early 20th century, as automobiles became more complex, specialized repair shops began to emerge. These shops were often operated by former mechanics or machinists who had experience working with machinery.

Salary

Automotive technicians are an important part of the automotive industry, responsible for diagnosing and repairing vehicles. The job requires technical skills and knowledge of complex systems, as well as the ability to communicate effectively with customers. If you're interested in pursuing a career as an automotive technician, one important consideration is salary. Here's what you need to know about automotive technician salaries.

Average Salary per Year

According to the Bureau of Labor Statistics (BLS), the average salary for an automotive technician in the United States is $46,880 per year and  $22.54 per hour as of May 2021.However, salaries can vary significantly depending on a number of factors, such as location, level of experience, and the type of employer.

For example, automotive technicians working in California, Alaska, and Hawaii tend to earn the highest salaries, with average annual earnings of $62,460, $56,450, and $56,100, respectively. In contrast, automotive technicians working in Mississippi, Arkansas, and West Virginia tend to earn the lowest salaries, with average annual earnings of $35,440, $35,560, and $35,710, respectively.

Source: U.S. Bureau of Labor Statistics

Factors that Influence Hourly Pay for Automotive Technicians

One of the biggest factors that can influence hourly pay for automotive technicians is experience. Entry-level technicians typically earn less than those with several years of experience. Similarly, technicians who specialize in a particular area, such as diesel engines or electrical systems, may earn more than those who work on a broader range of vehicles.

Location can also play a significant role in determining hourly pay for automotive technicians. Some states have higher costs of living or higher demand for skilled workers, which can drive up wages. For example, the BLS reports that automotive service technicians and mechanics in Alaska earn a median hourly wage of $27.39, compared to just $15.57 in Arkansas.

Employer type can also impact hourly pay. Automotive technicians who work for dealerships or other large companies may have access to more generous benefits packages or opportunities for advancement, which can increase their overall compensation. However, these positions may also require longer hours or more demanding workloads than those at smaller independent shops.

In addition to the factors mentioned above, there are several other factors that can impact pay for automotive technicians. These include:

  • Certification: Technicians who hold certifications from organizations such as the National Institute for Automotive Service Excellence (ASE) may be able to command higher hourly rates than those who are not certified.
  • Education: Technicians who have completed formal training programs, such as those offered by vocational schools or community colleges, may be more attractive to employers and able to earn higher wages.
  • Specialization: As mentioned earlier, technicians who specialize in a particular area, such as high-performance engines or hybrid vehicles, may be able to earn more than those who work on a broader range of vehicles.
  • Industry trends: Changes in the automotive industry, such as the growing popularity of electric vehicles, may create demand for technicians with specialized skills, which can drive up wages.

Ways to Improve Hourly Pay for Automotive Technicians

  • Pursuing certifications: As mentioned earlier, holding certifications from organizations like ASE can increase your earning potential.
  • Negotiating with employers: If you feel that you are being underpaid, it may be worth having a conversation with your employer about your compensation.
  • Building a strong reputation: Word-of-mouth referrals and positive online reviews can help you build a strong reputation in your community, which may lead to more business and higher earnings.
  • Specializing in a niche area: By specializing in a specific area of automotive repair, such as electrical systems or hybrid vehicles, you can develop expertise that may make you more valuable to employers.

Additional Benefits

  • Health insurance: Many employers offer health insurance to their employees, which can help offset the cost of medical expenses.
  • Retirement savings plans: Some employers offer 401(k) plans or other retirement savings vehicles to help employees save for the future.
  • Paid time off: Many employers offer paid vacation or sick time, which can help employees balance their work and personal lives.
  • Discounts on auto repairs and services.

Some employers may also offer additional perks, such as flexible scheduling, company vehicles, or bonuses for meeting performance goals.

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Did you know?

In the 1960s and 1970s, the advent of electronic and computer-controlled systems in cars led to a need for technicians with specialized training in these areas.

Job environment 

Automotive technicians work in a variety of settings, depending on their specialization and employer. They may work in repair shops, dealerships, manufacturing plants, or other automotive service facilities. 

Repair shops are perhaps the most common setting for automotive technicians. These shops may be independently owned and operated, or they may be part of a larger chain. They may specialize in specific types of vehicles, such as foreign or domestic cars, or they may offer a broader range of services. In repair shops, technicians may work on a variety of vehicles, from small cars to large trucks and buses. They may also perform routine maintenance, such as oil changes and tire rotations.

Dealerships are another common setting for automotive technicians. In these settings, technicians work on vehicles from a specific manufacturer. They may perform routine maintenance, such as oil changes and tire rotations, as well as more complex repairs. Because they work exclusively with one brand of vehicle, they typically receive specialized training and have access to brand-specific diagnostic tools and equipment.

Manufacturing plants are another setting in which automotive technicians may work. In these settings, they may be involved in assembling vehicles, installing components, or testing finished products. They may also perform quality control checks to ensure that vehicles meet safety and performance standards.

 Description of tools

Regardless of their setting, automotive technicians use a variety of tools and equipment to diagnose and repair vehicles. 

Type of Tool

Description

Hand tools

Includes wrenches, sockets, pliers, screwdrivers, and other hand-held tools used for mechanical tasks.

Power tools

Includes air compressors, impact wrenches, and other motor-driven tools used for mechanical tasks.

Specialized diagnostic equipment

Includes scan tools and oscilloscopes used to identify problems with a vehicle's systems and components.

Brake lathes

Used to resurface brake rotors.

Tire changers and balancers

Used to service tires.

Engine hoists and lifts

Used to remove and replace engines.

Smoke machines

Used to diagnose vacuum leaks.

Refrigerant recovery machines

Used for air conditioning systems.

Welding equipment

Used for body repairs.

Safety equipment

Includes goggles, gloves, respirators, and other protective gear used to protect technicians from hazards when working on vehicles.

Work schedule 

Work schedules for automotive technicians can vary depending on their employer and the type of work they perform. Some technicians work full-time, while others work part-time or on a contract basis. Some may work during regular business hours, while others may work evenings, weekends, or holidays to accommodate their customers' schedules.

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Did you know?

The first formal training programs for automotive technicians began to appear in the 1920s and 1930s. These programs were often sponsored by automobile manufacturers and focused on teaching mechanics how to repair and maintain specific makes and models of cars.

Education 

To become an automotive technician, individuals typically need to complete a combination of education and on-the-job training. 

High School Diploma or Equivalent

To become an automotive technician, individuals typically need to have a high school diploma or equivalent. This can be obtained through traditional high school education or through a GED program. It's also important to take classes in math, science, and computer technology, as these subjects are important in the field of automotive technology.

Automotive Technology Program

Completing an automotive technology program can provide individuals with the knowledge and skills needed to succeed in this field. Automotive technology programs are available at vocational schools, community colleges, and universities. These programs typically last anywhere from six months to two years, and they cover topics such as engine repair, brake systems, electrical systems, and transmissions. Students may also have opportunities to gain hands-on experience through internships or co-op programs.

On-the-Job Experience

In addition to formal education, on-the-job experience is also important for becoming an automotive technician. Many employers offer on-the-job training programs, which provide individuals with the opportunity to gain hands-on experience and learn from experienced technicians. During this time, individuals may also have the opportunity to obtain industry certifications, such as those offered by the National Institute for Automotive Service Excellence (ASE).

Bachelor's Degree Programs

While a bachelor's degree is not always required to become an automotive technician, it can provide individuals with a competitive edge in the job market. Bachelor's degree programs in automotive technology are typically four-year programs that cover a wide range of topics related to vehicle repair, maintenance, and technology.

In these programs, students may learn about engine repair, brake systems, electrical systems, transmissions, and other areas of automotive technology. They may also study business and management concepts related to the automotive industry. Students may have opportunities to gain hands-on experience through internships or co-op programs.

Licenses and Certifications

Many employers require automotive technicians to hold certain licenses or certifications, such as those offered by the ASE. ASE certification is a widely recognized standard in the automotive industry, and it demonstrates an individual's knowledge and expertise in specific areas of automotive technology. ASE certification is available in more than 40 different areas, including engine repair, brakes, suspension and steering, and electrical systems.

To obtain ASE certification, individuals must pass a series of exams that test their knowledge and skills in a particular area of automotive technology. Certification must be renewed every five years to ensure that technicians stay up-to-date with advancements in the industry.

In addition to ASE certification, some states may require automotive technicians to hold a state-specific license or certification. These requirements can vary depending on the state and the type of work being performed.

Professional Associations

Professional associations can provide valuable resources for automotive technicians, including networking opportunities, training and education programs, and access to industry publications and research. Some of the most well-known professional associations for automotive technicians include the National Institute for Automotive Service Excellence (ASE), the Automotive Service Association (ASA), and the International Automotive Technicians Network (iATN).

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Did you know?

The 1980s and 1990s saw the rise of environmental concerns and the introduction of emissions control systems in cars, which further increased the complexity of automotive technology.

Photo: Drazen Zigik/freepik

Career Development

Automotive technicians can advance their careers in a variety of ways. One option is to gain additional training and education. This can include attending industry conferences and seminars, completing additional coursework, or obtaining industry certifications. Another option is to seek out leadership roles within their organization, such as a lead technician or supervisor position. Additionally, some automotive technicians choose to open their own repair shops or start their own businesses.

Subfields and Specializations

Here are some examples of subfields and specializations within the industry:

  1. Collision Repair: Collision repair technicians specialize in repairing vehicles that have been damaged in accidents. They may work in body shops or for insurance companies. Within this subfield, technicians may specialize in areas such as painting and refinishing, body panel repair, or frame repair.
  2. Diesel Technology: Diesel technicians work on diesel-powered vehicles such as trucks and buses. They may specialize in areas such as engine repair, fuel systems, or emissions control systems.
  3. Performance Tuning: Performance tuning specialists modify and upgrade vehicles to improve their speed and performance. They may specialize in a particular type of vehicle, such as sports cars or off-road vehicles. Within this subfield, technicians may specialize in areas such as engine tuning, suspension tuning, or brake upgrades.
  4. Electrical Systems: Automotive technicians who specialize in electrical systems work on the electrical components of vehicles. They may diagnose and repair problems with the battery, alternator, starter, or other electrical components. They may also install aftermarket electrical components such as audio systems or alarm systems.
  5. HVAC Systems: HVAC technicians specialize in heating, ventilation, and air conditioning systems in vehicles. They may diagnose and repair problems with the air conditioning system, including refrigerant leaks or compressor failures.
  6. Transmission Systems: Transmission technicians specialize in repairing and rebuilding transmission systems. They may diagnose and repair problems with the clutch, torque converter, or other components of the transmission system.
  7. Alternative Fuel Systems: Automotive technicians who specialize in alternative fuel systems work on vehicles powered by fuels such as ethanol, natural gas, or hydrogen. They may diagnose and repair problems with fuel injectors, fuel pumps, or other components of the alternative fuel system.
  8. Hybrid and Electric Vehicles: Technicians who specialize in hybrid and electric vehicles work on vehicles powered by electric or hybrid powertrains. They may diagnose and repair problems with the battery, electric motor, or other components of the hybrid or electric system.

By specializing in a particular subfield, automotive technicians can increase their earning potential and job satisfaction. They may also have access to specialized tools and equipment, and may be able to work on more complex and challenging projects.

Alternative Careers and Similar Jobs

Job Title

Job Description

Auto Body Painter

Work in auto body repair shops, prepare and paint vehicles that have been damaged in accidents, specialize in painting or refinishing specific types of vehicles.

Auto Salesperson

Work in car dealerships, sell new and used vehicles to customers, offer financing options and aftermarket products such as extended warranties or car alarms.

Automotive Engineer

Design and develop new vehicles and automotive technologies, work for auto manufacturers, research institutions, or government agencies.

Service Advisor

Work in auto repair shops or dealerships, communicate with customers, schedule repairs and maintenance services for their vehicles, provide estimates for repair costs, and recommend additional services based on the vehicle's needs.

Automotive Parts Specialist

Work in auto parts stores, assist customers in finding the right parts for their vehicles, provide advice on maintenance and repair procedures.

Fleet Maintenance Manager

Oversee the maintenance and repair of large fleets of vehicles, such as those owned by transportation companies or government agencies, manage the budget for fleet maintenance, and ensure compliance with safety and environmental regulations.

Heavy Equipment Mechanic

Work on large vehicles such as bulldozers, cranes, and excavators, specialize in a particular type of heavy equipment, such as agricultural or construction equipment.

Motorcycle Technician

Work on motorcycles, scooters, and other two-wheeled vehicles, specialize in areas such as engine repair, suspension tuning, or custom paint and bodywork.

These alternative careers and similar jobs offer different challenges and opportunities for those who have a passion for the automotive industry. 

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Did you know?

During World War II, many automotive technicians were drafted into the military, leaving a shortage of skilled workers in the industry.

Job Market 

Source: U.S. Bureau of Labor Statistics

The job market for automotive technicians varies depending on the location and the current state of the economy.

Demand for Automotive Technicians: There is a growing demand for automotive technicians due to the increasing number of vehicles on the road and the need for regular maintenance and repairs. Additionally, the complexity of modern vehicles and the growth of electric and hybrid vehicles have increased the demand for technicians with specialized skills. 

Outlook for Automotive Technicians: Employment of automotive service technicians and mechanics is projected to show little or no change from 2021 to 2031.However, the demand for technicians may vary depending on the region and the type of employer. For example, areas with a large number of older vehicles may have a higher demand for technicians who can perform repairs on those vehicles.

Possibilities of Part-Time Jobs: Part-time jobs may be available for automotive technicians, especially in smaller repair shops or dealerships. Part-time technicians may work on an as-needed basis or during busy periods such as holidays or summer months. Some technicians may also work part-time as instructors at technical schools or community colleges.

Possibilities of Remote Jobs: Remote jobs for automotive technicians are rare, but some manufacturers and dealerships may offer remote technical support to their customers. In these roles, technicians may provide guidance to customers who are experiencing issues with their vehicles and help diagnose and troubleshoot problems. Remote positions may require strong communication skills and expertise in the latest automotive technologies.

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Look into the future:

The market for electric vehicles (EVs) has grown rapidly in recent years and is expected to continue to grow at a fast pace over the coming decade.

Government policies are also driving demand for EVs, with incentives and investments in charging infrastructure and battery production.

The vehicle electrification trend is expected to generate demand for labor in the design and development of EV models, the production of batteries, and the installation and maintenance of charging infrastructure.

Job satisfaction 

Advantages

  • Hands-on work: Automotive technicians work with their hands and are constantly engaged in physical work, which can be satisfying for individuals who enjoy this type of work.
  • Variety: As mentioned earlier, automotive technicians work on a variety of vehicles and systems, which means they have the opportunity to work on something different every day. This can prevent monotony and keep the job interesting.
  • In-demand skills: Automotive technicians possess specialized skills that are in high demand. This can provide job security and potentially lead to higher wages and better benefits.
  • Sense of accomplishment: Successfully diagnosing and repairing a vehicle can provide a sense of accomplishment and satisfaction, especially if the repair was particularly challenging.

Disadvantages

  • Physical demands: The physical demands of the job can take a toll on the body, especially if proper ergonomics and safety measures are not followed.
  • Exposure to hazardous materials: Automotive technicians are often exposed to hazardous materials such as chemicals, oil, and gasoline, which can be harmful to their health.
  • High stress levels: The pressure to diagnose and repair a vehicle quickly and accurately can be stressful, especially in fast-paced environments such as dealerships or repair shops.
  • Customer interactions: Automotive technicians must interact with customers, some of whom may be upset about the cost of repairs or the time it takes to complete them. Dealing with upset customers can be emotionally taxing.

Overall, job satisfaction for automotive technicians can vary depending on individual preferences and work environments. However, individuals who enjoy hands-on work and have a passion for automobiles may find the job fulfilling.

Government Programs

There are several government programs available for automotive technicians, which provide training, certifications, and other resources to help advance their careers. Here are some of the most notable programs:

Automotive Service Excellence (ASE) CertificationASE is a non-profit organization that provides certification for automotive technicians. The program includes a series of tests that cover various aspects of automotive repair and maintenance. ASE certification is recognized by many employers in the industry and can improve job prospects and earning potential.

Trade Adjustment Assistance (TAA): TAA is a federal program that provides job training and other resources to workers who have lost their jobs due to foreign trade. The program can help automotive technicians who have been displaced by outsourcing or other global economic factors.

Perkins Career and Technical Education Act: Perkins is a federal program that provides funding for career and technical education programs. The program can help automotive technicians access training and certification programs that may not be available through traditional educational institutions.

Job CorpsJob Corps is a federal program that provides job training and education to young people aged 16-24. The program includes automotive technician training as one of its offerings, which can help young people gain the skills they need to enter the industry.

These government programs can provide valuable resources and support to automotive technicians, especially those who are just starting out in the industry or who are looking to advance their careers. By taking advantage of these programs, technicians can gain the skills, knowledge, and certifications they need to succeed in the field.

KEY TAKEAWAYS
  • While a high school diploma is typically required, many technicians go on to complete post-secondary education or apprenticeships in automotive technology. 
  • According to the Bureau of Labor Statistics, the median annual wage for automotive technicians was $46,880 as of May 2021. Technicians who are ASE-certified or who have specialized training in certain areas may earn higher salaries.
  • Automotive technicians use a variety of tools and equipment in their work, including hand tools like wrenches and pliers, power tools like air compressors and impact wrenches, and diagnostic equipment like scan tools and oscilloscopes.
  • Automotive technicians work in a variety of settings, including repair shops, dealerships, and manufacturing plants. 
  • Professional associations and certifications, such as those offered by the ASE, can also be valuable resources for automotive technicians looking to advance their careers and stay up-to-date with advancements in the industry.
  • The job market for automotive technicians is expected to remain stable, with a growing demand for skilled technicians who can work on a variety of vehicles and systems.

FAQ

What is an automotive technician?

An automotive technician is a trained professional who diagnoses, repairs, and maintains vehicles, including cars, trucks, and buses.

What education do you need to become an automotive technician?

Most automotive technicians have a high school diploma or equivalent, and some may have post-secondary training or certification from a technical school or community college.

What certifications or licenses do automotive technicians need?

Automotive technicians may need to be certified by the National Institute for Automotive Service Excellence (ASE), depending on their employer or state requirements. They may also need to hold a valid driver's license and meet other safety and regulatory requirements.

What are the career advancement opportunities for automotive technicians?

Automotive technicians may move into management positions, such as service manager or shop supervisor. They may also specialize in a particular area, such as engine repair or electrical systems, and become experts in that field.

Is it possible to work part-time as an automotive technician?

Yes, some automotive technicians work part-time or on a contract basis. This may be particularly common for those who work in repair shops or as freelance mechanics.

by Yevheniia Osmakova

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